Contract Processing Specialist

Contract Processing Specialist

Job Description

Company Overview
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

About Domain:
Domain is a leading property technology and services marketplace that is home to one of the largest portfolios of property brands in Australia, including the Domain, Allhomes and Commercial Real Estate (CRE) platforms. In 2025, Domain became part of CoStar Group (NASDAQ: CSGP), a global leader in commercial real estate information, analytics, online marketplaces and 3D digital twin technology. Together, Domain and CoStar Group is dedicated to digitising the world's real estate, empowering all people to discover properties, insights, and connections that improve their businesses and lives.

The Role:
Work with the Real Time Agent platform to digitize key property transaction steps. As a Contract Processing Specialist, you’ll connect clients and internal teams, managing sensitive contract submissions and customer inquiries efficiently to ensure a smooth experience.

What You'll Be Doing:

• Accurately tag contracts and minimize errors.

• Quickly resolve inbound enquiries via email and Zendesk.

• Process high volumes of critical data entry tasks.

• Perform quality checks on legal documents and listings.

• Manage workflows efficiently across systems.

• Work with CX teams to resolve complex enquiries and support company goals.

About You:

• Bachelor's Degree or equivalent

• 1-2 Years experience in customer service or other related roles

• Strong attention-to-detail with high accuracy in data entry

• Good communication skills

• Able to work under tight deadlines and pressure

• Software knowledge (Zendesk) is an advantage but not required

Why join us?

We’re the right size business for you to make a real impact, with a workplace culture where you can be you. Perks of the role include:

• Discover your ideal work-life balance with our approach to a hybrid set-up – whether it's making the most of working remotely or from our office

• Access to Perkbox, giving you discounts across healthcare, entertainment, food, utilities and more

• Access to LinkedIn Learning, giving you learning opportunities to upskill and work on your personal growth

• Access to top-notch mental health support through our Employee Assistance Program

• Continuous opportunities to leap, learn and grow.

What’s next?

One of our talent partners will give your application a good look and give you a call if it’s a good match, so apply now

Don’t meet every single requirement? We’re committed to building an inclusive, diverse and supportive workplace and welcome applications from all people regardless of age, gender, orientation, ethnicity, cultural background or disability. If you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to send in your application.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

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