Transactional Administrator

Overview

HMO Upon Hire • Day Shift • Clark Office-Based

Position Summary

As a Transactional Administrator, you will be responsible for managing and coordinating various financial transactions and administrative processes. Your role will encompass ensuring accurate and efficient processing of financial data, maintaining records, and supporting the smooth functioning of transactional activities. You will play a crucial part in maintaining strong client relationships and contribute to continuous improvement initiatives to enhance operational efficiency.

Key Duties and Responsibilities

• Process and record financial transactions accurately, such as invoices and expenses;
• Verify and reconcile financial data to ensure accuracy and completeness;
• Maintain organized and up-to-date financial records and documentation;
• Communicate and collaborate with internal teams to resolve any transactional issues.
• Support the financial team in various administrative tasks and projects;
• Follow established procedures and policies to maintain compliance with financial regulations.
• Proactively follow up on pending issues and emails, ensuring prompt responses to resolve as manyissues as possible;
• Enhance the process of reviewing and acting on returned invoices by re-assigning, following upwith relevant parties, providing commentary, incorporating reason codes, and taking necessary actions for approval.
• Distribute a weekly email containing the Unapproved Vouchers Report.
• Efficiently process as many supplier invoices as possible by the end of each month;
• Ensure adherence to the end-of-month processing requirements.
• Respond to client inquiries and maintain positive client relationships.

Client and Relationship Management

• Engage with clients professionally, addressing their concerns and inquiries promptly.
• Build and maintain strong client relationships to ensure satisfaction and repeat business.
• Collaborate with internal teams to ensure seamless communication and effective problem-solving for clients.

Innovation and Continuous Improvement

• Actively participate in brainstorming sessions and contribute ideas for process improvements.
• Embrace a culture of continuous improvement and proactively seek ways to enhance operational efficiency.
• Stay informed about emerging trends and technologies in the financial industry to suggest
• innovative solutions.

Display of Company values

• Respect
• Innovation
• Communication
• Teamwork
• Accountability

Performance Management

• Participate in the Cooke & Dowsett Performance Review & Planning process, including completing company-provided self-assessments. Demonstrate personal accountability with agreed goals and actions.

WHSE & QA Compliance

• Adhere to all-site and company OH&S requirements;
• Statutory plumbing compliances and Australian Standards to be met on all designs;
• Ensure compliance with AS3500, BCA, National Plumbing Code of Compliance (NCC);
• Comply with the ISO9001 standard.

KPIs

• 30+ invoices/credits processed daily
• 60+ invoices processed daily if one of the main suppliers (Reece, Galvins, & Drillcut)
• Respond to emails, workflow messages, and phone calls within 24 hours

ShoreXtra Perks

• Day 1 HMO Coverage
• Dayshift schedule
• Fixed Weekends off
• Game lounge
• Shorelife perks (gym membership discounts and more)
• Engaging monthly activities
• Free and unlimited barista-style coffee
• Free parking and shuttle services
• Employee referral incentives (Silver)

Selection Criteria Experience

• 1-2 years of administrative experience
• Experience within the construction/plumbing is beneficial (but not essential)
• Intermediate Computer Skills

Competencies (knowledge, skills, and behaviours)

• Financial data management skills;
• Basic Excel skills;
• Excellent communication skills with internal and external stakeholders in a professional and courteous manner;
• The ability to work independently, as a team member, and in varied working environments;
• The ability to work in a dynamic and fast-paced environment and adapt to frequent policy/procedure changes
• Detail-oriented;
• Multi-task and manage competing priorities.

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