Customer Relationship Officer-Alabang

3 weeks ago

Muntinlupa, Philippines Maybank Full time

Your Role

The Customer Relationship Officer assists Relationship Managers and Premier Center Head in handling customers from different business parties in delivering the right solutions for customers, in line with CFS aspirations and segment’s client value proposition (CVP). The incumbent supports the Relationship Managers and Premier Center Head in delivering efficient and quality service to customers.

Your Impact

  • Provides administrative and client service support to Premier Center Head and Relationship Managers, in delivering the right solutions for customers, and in delivering efficient and quality service to Premier clients
  • Address/handle customer queries including but not limited to features and benefits of MPI products and services, account management activities for special clients/ad hoc requests
  • Collaboration with partner branches, Consumer Finance, Cards, Global Markets, Trust, and Bancassurance partner, for synergies via referrals and x-sell
  • Provide account referrals and leads to Premier Center Head and Relationship Managers.
  • Perform continuous relationship-building activities/initiatives, lobby management and provide high level of customer service
  • Ensure compliance with procedures and control matters, and compliance to regulatory requirements/guidelines, and performing self-audit functions as assigned
  • Serves as the main contact point of the various customer support units to ensure smooth account operations
  • Serves as point person in the collation and transmittal of documents to the processing units (i.e. GMOS / Trust), Branches and other business units of the Bank
  • Serves as main point person to liaise with other support units on consolidation of productivity reports, and other administrative functions of Wealth Management

Your Profile

  • Graduate of any four (4) year business course. Bachelor Degree in Banking, Business Studies, Finance or equivalent
  • Must have at least 3 years banking experience, preferably in branch operations
  • Excellent communication and coalition building skills with an ability to balance, negotiate and work with a variety of internal and external stakeholders; high level of knowledge and understanding in the subject matters
  • Previous experience in selling investment products or as a relationship manager is an added advantage
#J-18808-Ljbffr

  • Customer Service Representatives-Start ASAP- Alabang

    3 weeks ago

    Muntinlupa, Philippines Jocson College Inc. Full time

    Sagility National Capital Region (NCR), Muntinlupa City Candidate must possess at least a Bachelor's/College Degree, Some College (But did not graduate) on any course. Fresh Grad / Entry Level specializing in Customer Service or equivalent. Responsibilities The representative will be responsible for responding to customer inquiries and services and...

  • Broker Sales Director

    2 weeks ago

    Muntinlupa, Philippines Filinvest Alabang, Inc. Full time

    Sales Professional | Trainer | Host | Church Worker | Youth Leader About Filinvest Alabang Filinvest Alabang, Inc. (FAI), a subsidiary of Filinvest Development Corporation, is a leading developer of premium residential communities, upscale office spaces, commercial lots, and mixed-use townships such as Filinvest City in Alabang and City di Mare in Cebu. ...

  • Northgate Alabang

    3 weeks ago

    Muntinlupa, Philippines Santaisabel Full time

    Northgate Alabang - Customer Service Representative (Healthcare Campaign) Sagility National Capital Region (NCR), Muntinlupa City Candidate must possess at least a Bachelor's/College Degree, High School Diploma, Senior High School Diploma, Some College (But did not graduate) on any course. Fresh Grad / Entry Level specializing in BPO/Call Center or...

  • Customer Success Specialist

    6 days ago

    Muntinlupa, Philippines Outsourced Full time

    Customer Success Specialist (Hybrid - Alabang) Outsourced is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and...

  • Hiring BPO Agents Alabang Muntinlupa no CC Exp Needed

    2 weeks ago

    Muntinlupa, Philippines JobsAvenuePH Full time

    Hiring Now: Call Center Agents / Customer Service Representatives – Alabang, Muntinlupa Looking for BPO jobs in Alabang? Start your career as a Call Center Agent / Customer Service Representative (CSR) today! We offer exciting opportunities for both newbies and experienced agents, with salaries ranging from ₱18,000 to ₱30,000 monthly depending on the...

  • Promoter [ Metro Alabang]

    3 weeks ago

    Muntinlupa, Philippines Transpacific Distributors Inc. Full time

    Overview As a Sales Promodiser, your primary role is to engage with customers, provide information about products, demonstrate features, and encourage sales through effective communication and customer service skills. You are also responsible for creating product awareness, generating interest, and ultimately driving sales. Overall, your primary goal is to...

  • Property Specialist

    2 weeks ago

    Muntinlupa, Philippines Filinvest Alabang, Inc. Full time

    About the Role The ideal candidate will be responsible for leads generation, prospecting, and closing deals with real estate investors. Responsibilities Build and maintain relationships with high-net-worth individuals and investors. Assist clients in acquiring luxury properties of Filinvest Alabang, Inc. with expert guidance. Stay updated on trends and...

  • Customer Specialist – Alabang Site

    3 weeks ago

    Muntinlupa, Philippines WNS Full time

    WNS Muntinlupa City, National Capital Region, Philippines 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Company Description Visit us in our newest Alabang Career Hub located at G/F Entrata Bldg., Civic Drive cor Corporate Ave., Filinvest, Alabang Why Join Us? We promise our employees to...

  • Business Relationship Officer

    3 weeks ago

    Muntinlupa, Philippines RCBC Full time

    Overview Job Summary: Supports the Business Center's volume objectives through account acquisition and cross-selling of YGC products. Willing to be assigned in Alabang-Filinvest, La Hueta, Muntinlupa Branch. Responsibilities Assist the Branch Manager in achieving sales goals. Prepare monthly and daily sales call plans and reports, and ensure correct...

  • Recruitment Supervisor | Alabang

    2 weeks ago

    Muntinlupa, Philippines ibex Full time

    ibex Muntinlupa City, National Capital Region, Philippines The Recruitment Supervisor will oversee the activities to attract and evaluate candidates for open positions through recruiting websites, employee referrals, on-site recruiting, search firms/agencies and other sourcing methods. Ensures policies and procedures are followed and ensures positions are...