Information Technology Support Specialist

3 weeks ago

Mandaue, Philippines Hyremote Full time

Overview

Join a fast-growing IT services company and take your first step into a long-term career in tech. This role starts with data entry and grows into full-fledged IT support. You'll work directly under the CTO and collaborate with the FAST Team, building technical skills in a supportive, fast-paced environment.

Responsibilities
  • Begin with data entry responsibilities by copying and entering information into the company’s internal systems—accuracy and attention to detail are key.
  • Assist with basic IT tasks such as user management, password resets, and printer troubleshooting to support day-to-day client needs.
  • Manage incoming helpdesk tickets through voice and chat support, offering first-level troubleshooting and escalating as needed.
  • Utilize systems like Active Directory and Office 365 for user access updates, permissions, and account support.
  • Work closely with the FAST Team and tech leadership to build skills and gradually transition into more technical responsibilities over time.
Who You'll Work With

Be a part of a dedicated IT team focused on long-term employee development and technical growth. You’ll report directly to the CTO and work in close collaboration with the FAST Team to support end users and build a strong foundation in tech.

Qualifications
  • Foundational IT Knowledge: Coursework or certifications (e.g., CompTIA A+, IT fundamentals) that show readiness for a career in tech.
  • Eager to Learn: You’re looking for your entry point into the tech world and want to grow into a full support role.
  • Detail-Oriented: Especially important in the initial data entry phase where precision and consistency are essential.
  • Tech-Savvy: Comfortable using systems like Active Directory, Microsoft 365, and learning new tools.
  • Communicative: Able to interact clearly and efficiently via phone and chat with internal teams and clients.
  • Experience: General work experience is required.
Why Join Us
  • Impact: Start in data entry, grow into a full IT support role, and make a tangible difference in how users experience tech.
  • Culture: Be part of a growth-minded team that emphasizes mentorship, technical training, and career development.
  • Enjoy preset salary growth and weekly salary payments.
  • 100% work-from-home flexibility.
  • Schedule: Sunday to Friday, 9:00 AM – 6:00 PM EST
  • Employment Type: Full-time
How to Apply

Click "I'm Interested" to start your application. Come and make a difference in tech support

We are an equal opportunity employer and value diversity at our company.

#J-18808-Ljbffr

  • SAP Support Implementation Analyst 1

    6 days ago

    Mandaue City, Central Visayas, Philippines IFOOD SPECIALIST CORPORATION Full time ₱400,000 - ₱600,000 per year

    Qualifications :Bachelor's degree in Computer Science, Information Technology, or related field.Experience implementing or supporting SAP B1 systems.Strong understanding of business processes in areas like sales, inventory, finance, and distribution.Excellent communication, analytical, and problem-solving skills.Ability to work independently and as part of a...

  • Technical Support Specialist

    5 days ago

    Mandaue, Philippines Hire Overseas Full time

    Technical Support Specialist – Hire Overseas We’re looking for a customer‑focused Technical Support Specialist with experience in SaaS platforms and data analytics. This role is ideal for someone who thrives in solving technical challenges, enjoys working with data, and can communicate solutions clearly to customers. You’ll support finance and...

  • Technical Support Specialist

    3 weeks ago

    Mandaue, Philippines ClearDesk Full time

    Are you tech-savvy, organized, and curious about renewable energy? Do you enjoy digging into data, solving problems, and keeping systems running smoothly behind the scenes? In this remote role, you’ll support solar operations by ensuring systems are set up correctly, monitored effectively, and well-documented. Our Story Starts with People Like You The two...

  • Senior Technology Auditor

    5 hours ago

    Mandaue, Philippines Five9 Full time

    Join to apply for the Senior Technology Auditor role at Five9 . Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and enabling more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping...

  • Technical Support Specialist

    4 days ago

    Mandaue City, Central Visayas, Philippines Hua Yang Electronics Enterprises Corporation Full time ₱600,000 - ₱1,200,000 per year

    Technical Support Specialist:Provide technical support for CCTV, FDAS, access control, and other security systems.Assist in the configuration, testing, and commissioning of security solutions.Perform troubleshooting of security products.Support clients and internal teams with BOM creation, technical guidance and product training.Prepare and maintain...

  • Payroll Specialist

    8 hours ago

    Mandaue, Philippines Tutor Me LA LLC Full time

    Get AI-powered advice on this job and more exclusive features. This job is fully remote! Clear and excellent English communication skills are required. A recorded self-interview is required to apply for this role. Please apply only if you are willing to complete the self-interview. Job Description: Tutor Me Education is seeking a highly skilled and...

  • Salesforce Data Operations Specialist – U.S. Tax Records

    1 hour ago

    Mandaue, Philippines Penbrothers Full time

    Overview Salesforce Data Operations Specialist – U.S. Tax Records at Penbrothers. The role focuses on keeping the Salesforce platform running at its best, overseeing database accuracy, managing workflows, and creating reports to provide leadership with clear visibility into performance. This position blends technical expertise with problem-solving to...

  • IT Support Technician

    6 days ago

    Mandaue City, Central Visayas, Philippines Bellshayce Foods, Inc. Full time ₱300,000 - ₱450,000 per year

    Job Opening: IT Support TechnicianLocation: Mandaue CityEmployment Type: Full-TimeAbout the Role:We are looking for a proactive IT Technician / Specialist who will be responsible for maintaining and improving the company's computer systems, hardware, software, and network infrastructure. The ideal candidate has strong technical knowledge, excellent...

  • Client Services Specialist

    2 hours ago

    Mandaue, Philippines Tahche Outsourcing Services Inc Full time

    About the job Client Services Specialist Our US Partner specializes in custom product design and branding. They offer services for creating personalized items, such as branded merchandise and promotional products, utilizing techniques like screen printing, embroidery, and digital printing. Their focus is on helping businesses enhance their brand identity...

  • German Language Specialist – AI Trainer

    7 days ago

    Mandaue, Philippines Invisible Expert Marketplace Full time

    Join to apply for the German Language Specialist – AI Trainer role at Invisible Expert Marketplace Are you a German language expert eager to shape the future of AI? Large‑scale language models are evolving from clever chatbots into powerful engines of linguistic discovery. With high‑quality training data, tomorrow’s AI can democratize world‑class...