ServiceNow Project Manager

2 days ago Be among the first 25 applicants

DXC Technology is a Fortune 500 Global IT Services Leader and is ranked at 152. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services that transform global businesses. We deliver excellence for our customers, colleagues and communities around the world.

Accelerate your career and reimagine the possibilities with DXC

We inspire and take care of our people. Work in a culture that encourages innovation and where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. Leverage technology skills and deep industry knowledge to help clients. Work on transformation programs that modernize operations and drive innovation across our customer’s entire IT estate using the latest technologies in cloud, applications, security, IT Outsourcing, business process outsourcing and modern workplace.

“At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.” #DXCSMARTFirst

JOB DESCRIPTION

Roles and Responsibilities:

• Lead end-to-end ServiceNow project delivery encompassing ITOM and ITSM modules.
• Manage project scope, timelines, budgets, and resources to ensure on-time and on-budget delivery.
• Collaborate with stakeholders to define project objectives, requirements, and success criteria.
• Coordinate with technical architects, consultants, and business analysts to ensure alignment of solution design and implementation.
• Monitor project risks, issues, and dependencies; develop mitigation plans as needed.
• Facilitate communication across teams and with clients, providing regular project updates and status reports.
• Ensure adherence to ServiceNow best practices, ITIL frameworks, and governance standards.
• Support change management and user adoption efforts during project rollout

Mandatory Skills Description:

• Bachelor\'s degree in Computer Science, Information Technology, or related field.
• Minimum 5 years of project management experience with ServiceNow implementations.
• Demonstrated experience managing projects involving ITOM, and ITSM modules.
• Strong understanding of ITIL principles and IT asset management frameworks.
• Project management certifications such as PMP, PRINCE2, or Agile Scrum Master.
• Excellent leadership, communication, and stakeholder management skills.
• Experience working in both Agile and Waterfall project methodologies.
• Familiarity with ServiceNow platform capabilities and architecture.

Nice-to-Have Skills Description:

• ServiceNow certifications related to ITOM, or ITSM modules.
• Experience managing cross-geography and cross-functional teams.
• Strong problem-solving and decision-making abilities.
• Ability to manage multiple projects simultaneously in a fast-paced environment.

What awaits you in DXC:

• Health Insurance (HMO) for you and dependents upon hiring
• Life Insurance coverage from day 1 of employment
• 15 - 20 Days’ Vacation and 15 Days Sick Leave
• Expanded maternity leave up to 120 days and Maternity Benefits
• Expanded paternity leave up to 30 days
• Non-Taxable Allowance (De-minimis)
• Company-sponsored trainings upskilling, and certification
• SMART First Working Arrangements
• Healthy and Encouraging Work Environment
• Recognition and Pay for Performance Culture
• Supplemental Pay (Standby/Shift)
• Retirement Program
• Employee Assistance Program

• Mid-Senior level

• Full-time

• Information Technology

• Information Services

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