Technical Support Representative
3 days ago
Overview Embrace the innovation with iOPEX Technologies. Join us now We are hiring for awesome and tech-savvy Technical Support for our # team. Responsibilities Handle customer issues via phone calls for a technology product in Electric Vehicle Troubleshoot technical issues pertaining to products in Electric Vehicle Provide active updates to the customer until the issue has been resolved Triage issues to Level-2 and Customer Care team in other global locations Accurately document cases in-line with process requirements Draft and send email follow-ups to the customer about cases that are being handled Maintain a positive attitude and calmly resolve issues customers face with the product Qualifications At least a Senior High School or High school old curriculum graduates Should have at least 1 year of Technical Support on a BPO set up Excellent oral and written communication skills The ability to communicate technical information in an accessible manner to non-technical customers Good understanding of customer service processes, tools and best practices Ability to multi-task (Speak to customers on phone and type case notes in concurrence) Should be willing to work onsite on a shifting in BGC, Taguig Other info Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers) Work set up: Onsite Schedule: Shifting Benefits Competitive salary package Exciting employee engagement activities Stability (Continuously getting pioneer accounts) Learning sessions every week Fast career growth Accessible location HMO Leave credits/Leave conversions Night differential Uncapped annual appraisal 2 days off And most importantly, you’ll be part of a growing company with dynamic and engaging team. How to apply Please make sure to accomplish this form: Send a message to (Steph) Join our awesome # team #J-18808-Ljbffr
-
Technical Support Representative
1 week ago
Taguig, National Capital Region, Philippines iOPEX Technologies Full time ₱900,000 - ₱1,200,000 per yearEmbrace the freedom with iOPEX technologies. Join our awesome journey todayWe are looking for awesome tech-savvy professionals who wants to join our # teamTechnical Support Specialist (Pre-dominantly Non-voice)Technical Support System Specialist (Pre-dominantly Non-voice)Technical Sales Specialist (Pre-dominantly Non-voice)Technical Support Representative...
-
Technical Support Representative
6 days ago
Taguig, National Capital Region, Philippines Ascendion Full time ₱250,000 - ₱350,000 per yearTechnical Support Representative (L1) to provide front-line support for our external client, Avanquest/PlanetArt. This role involves assisting customers with technical issues, platform navigation, and general troubleshooting through phone, email, and chat channels.Key ResponsibilitiesProvide technical support to customers via phone, email, and chat.Respond...
-
Technical Support Representative
2 weeks ago
Taguig, National Capital Region, Philippines Welsend Global Services Inc. Full time ₱20,000 - ₱40,000 per yearSummary:As a Technical Support Representative, you will be doing after-sales service for outdoor batteries, mobile power, etc., including customer service such as returns and exchanges, as well as technical support services such as warranty and instruction on how to use.Responsibilities:Customer Service:Respond to customer questions regarding queries about...
-
Technical Support Representative
2 weeks ago
Taguig, National Capital Region, Philippines Welsend Global Services Inc. Full time ₱120,000 - ₱180,000 per yearSummary:As a Technical Support Representative, you will be doing after-sales service for outdoor batteries, mobile power, etc., including customer service such as returns and exchanges, as well as technical support services such as warranty and instruction on how to use.Responsibilities:Customer Service:Respond to customer questions regarding queries about...
-
Technical Support Representative
5 days ago
Taguig, Philippines Helpware Inc. Full timeOverview Position Summary: As a Tier 1 Technical Support Representative, you will be the first point of contact for customers seeking technical assistance. The role involves addressing basic technical issues and providing troubleshooting guidance. The Technical Support Specialist is responsible for day-to-day technical tasks via the ticketing system,...
-
Technical Support Representative
1 week ago
Taguig, Philippines Tata Consultancy Services Full timeTechnical Support Representatives are the dynamic and highly driven TSRs of TCS. These bright and energetic professionals work the phones with enthusiasm and accuracy and go beyond satisfying customer queries and concerns. Responsibilities Attract potential customers by answering product and service questions, suggesting information about other products and...
-
Taguig, Philippines iOPEX Technologies Full timeEmbrace the freedom with iOPEX technologies. Join our awesome journey today! We are looking for awesome tech-savvy professionals who wants to join our # team! Technical Support Specialist (Pre-dominantly Non-voice) Technical Support System Specialist (Pre-dominantly Non-voice) Technical Sales Specialist (Pre-dominantly Non-voice) Technical Support...
-
Technical Support Representative
2 weeks ago
Taguig, Philippines HRTX Full timeTechnical Support Representative (TSR) - AU/NZ Account Job Openings Technical Support Representative (TSR) - AU/NZ Account About the job Technical Support Representative (TSR) - AU/NZ Account About the Role In this role, youll support our Australian and New Zealand customers with equipment-related enquiries, including repairs, service requests, movements,...
-
Technical Support Circle Leader
2 weeks ago
Taguig, National Capital Region, Philippines Probe CX Full time ₱1,500,000 - ₱2,500,000 per yearJob Summary:The Team Leader is responsible for managing and supporting a team of technical support representatives handling telco-related services. The role ensures that performance metrics, quality standards, and customer satisfaction targets are met, while providing coaching, mentoring, and technical guidance to the team.Key Responsibilities:Lead, coach,...
-
Technical Support Representative
1 week ago
Taguig, National Capital Region, Philippines iEX Tech Ph Full time ₱30,000 - ₱120,000 per yearWe are hiring for Technical Support Specialist for our Pioneer account. Join us nowRequirements:Should have at least 1 year of Technical support experienceMust be willing to work onsite on a night/shifting schedule in BGC, TaguigJob Description:Provide technical support and issue resolution to our customers through ongoing issue triaging via email, telephone...
