Move Coordinator

Sirva is the global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With Sirva locations and franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self-service and human support. By leveraging our global network, we deliver a superior experience that only a “one-stop shop” can provide. We’re a team that works globally to provide the best service locally — a company that is everything you need, everywhere you need it Sirva is now seeking Move Coordinator to support our international clients in the Philippines. This role requires flexibility to shift times and offers a hybrid working model with work from home available. Why work for Sirva? Being an international brand with a cross-regional structure your career opportunities could be endless You can make colleagues, connections, and friendships the world over with Sirva. Diversity and inclusion are part of our service and therefore is part of our DNA. At Sirva our Inclusion, Diversity & Equity Alliance (I.D.E.A) is our global initiative that imprints itself on our identify. Sirva has invested in benefits to its employees across health & wellbeing and financial rewards. We are proud to support a flexible hybrid way of working supported by our Work from Home and Core Flex Hours policy - trust & communication Is key to this model and encourage all employees to discuss with their People leaders what works best for you. Functions and Responsibilities Act as the single point of contact for national accounts to receive, manage and monitor household goods shipment relocation orders for their transferees. Collaborate with moving agencies, drivers, third-party suppliers, and operations planners as needed to coordinate moving services. Follow pre-defined move management processes with multiple communication contact points. Record all pertinent transactions and communications in move order system, ensuring accurate and timely information is captured; populate auxiliary systems as required. Understand and apply account-specific relocation policy rules to ensure compliance by all service delivery providers. Obtain quotes from third-party suppliers such as automobile carriers, review invoices for payment. Create and present cost estimates to accounts as part of the move authorization process. Handle real-time customer issues for quick resolution to minimize adverse financial impacts and logistical interruptions. Produce and maintain management reports and administer account profiles as required. Qualifications Diploma/bachelor’s degree and a minimum of three years’ applicable work experience. Good knowledge of geography, preferably in the context of the transportation or household goods moving industry. Previous experience working with clients of corporate accounts and asset. Must be process and results oriented (i.e., time management skills); capable of simultaneously handling multiple customers, problem-solving tasks, or issues in a professional manner. Communicate clearly and concisely (written/verbal) Proficient in MS Office applications (Outlook, Word, and Excel) Apply Now If this sounds like your type of role, then please submit your application via the APPLY now option and complete all necessary information. Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories. If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at and let us know the nature of your request and your contact information. #J-18808-Ljbffr