Salesforce Admin

3 days ago

Pasig, Philippines SHORE Solutions Inc. Full time

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

At Acquire Intelligence , our mission is to help businesses work smarter.
We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.
Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.

If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

WHY JOIN THE A-TEAM?

Come for a career, stay for the fun

HMO coverage for you and your family

Yearly Kick-Off Parties with major giveaways (like the car in 2023)

Get recognized through our ‘Value Awards’

Grow your career – yes, we love to promote internally

Do meaningful work and collaborate with the best

900 promotions given each year

2,700+ leadership training courses

A SNAPSHOT OF YOUR ROLE

As a Salesforce Administrator , your role is key to configuring, maintaining, and enhancing our Salesforce platform. You’ll support business operations and process improvements through careful analysis, system customization, and implementation aligned with best practices. You’ll work directly with end-users and stakeholders to gather requirements, troubleshoot issues, and implement scalable solutions that optimize Salesforce usage.

Managing and resolving user requests while providing follow-up support and quick turnarounds

Gathering and documenting business requirements, process flows, and architecture changes

Designing, configuring, and maintaining Salesforce solutions including custom fields, flows, validation rules, and managed packages

Managing user roles, permissions, and security settings

Creating and maintaining reports and dashboards to support business insights

Providing training and proactive support to end-users

Performing data validation, testing, and improving data accuracy

Monitoring platform performance and identifying opportunities to optimize system functionality

Staying informed about Salesforce platform updates, releases, and industry best practices

A BIT ABOUT YOU

Proven experience as a Salesforce Administrator

Experience with Salesforce CPQ, Sales Cloud, and Service Cloud required

Strong understanding of Salesforce configuration, automation tools, and reporting

Excellent analytical, problem-solving, and documentation skills

Clear and confident communicator with excellent interpersonal skills

Proactive mindset focused on improving the end-user experience

Ability to work cross-functionally with technical and non-technical teams

WHAT SUCCESS LOOKS LIKE

High platform stability and user satisfaction

Timely resolution of user issues and system enhancements

Accurate reporting and analytics that support informed decisions

Continuous alignment of Salesforce functionality with business goals

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and guided by these core values:

Curious and Clever – Smart questions spark smart solutions

Entrepreneurial Energy – Think like an owner. Solve like a founder

Fast with Intent – We move fast and deliver real results

Laugh and Learn – We don’t take ourselves too seriously, just our results

What are you waiting for?
Join the A-Team and experience the A-Life.

Join the A-Team and experience the A-Life

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