Claims Administrator

2 weeks ago

Pasay, Philippines MicroSourcing Full time

Join to apply for the Claims Administrator role at MicroSourcing

Discover your 100% YOU with MicroSourcing

Position: Claims Administrator

Location: Three-Ecom, Mall Of Asia, Pasay

Work setup & shift: Dayshift | Hybrid

Why join MicroSourcing?

You'll Have

  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Claims Administrator, you will:

  • Analyze and respond to the first notification of the claim.
  • Identifying files which are to be actively pursued through all avenues of recovery.
  • Providing timely and useful advice to insurers and the client regarding claim developments.
  • Identifying and obtaining relevant quantum documentation as required within the client organisation.
  • Identifying claims at risk of litigation and taking the required steps to ensure the necessary commercially focused steps are taken.

What You Need

Non-negotiables

  • Previous experience in the end to end claims management experience.
  • Experience interpreting legislation, insurance policies and commercial agreements.
  • Experience identifying potential issues within claims and escalating for review.
  • Demonstrated experience in file reviews.
  • Previous experience and working knowledge of the Microsoft Suite of applications such as Outlook, Microsoft Word, Excel, PowerPoint and document management systems

Bonus Points

  • Ability to remain calm under pressure.
  • Ability to work well within a team, communicate needs, give constructive feedback, jump in when needed.
  • Ability to work autonomously and exercise sound judgment independently when required.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

MicroSourcing is an equal opportunities employer and welcomes applications from all qualified candidates.

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