Risk Manager

4 days ago

Taguig, Philippines DigiPlus Interactive Corp Full time

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Direct message the job poster from DigiPlus Interactive Corp

DigiPlus Interactive Corp. pioneered digital entertainment in the Philippines. It introduced leading platforms BingoPlus and ArenaPlus, widely known for their engaging experiences in interactive gaming and sports entertainment. DigiPlus also operates GameZone, with more to come.

For more information, visit:

Job Summary:

We are looking for an experienced and hands-on Risk Manager to lead and evolve our Risk Operations team. The ideal candidate will have a deep understanding of iGaming risk management—including fraud detection, AML, responsible gaming, and player monitoring—and a proven track record of leading high-performing teams. Experience in the Philippine iGaming market will be considered a significant advantage.

This is a key leadership role, responsible not just for managing risk operations, but also for training, onboarding, and developing team members while continuously improving systems, tools, and strategies.

Key Responsibilities:

  • Lead the Risk & Fraud team, overseeing day-to-day operations, staff performance, and ongoing development
  • Design and implement risk management strategies, SOPs, and anti-fraud policies
  • Conduct and supervise investigations into suspicious player behavior, bonus abuse, account takeovers, chargebacks, and other fraud risks
  • Monitor player activity and transactions across platforms, flagging anomalies and ensuring timely resolution of cases
  • Ensure full compliance with KYC, AML, EDD, and responsible gaming standards according to relevant licensing bodies (PAGCOR)
  • Collaborate cross-functionally with Payments, Compliance, Customer Support, and Legal teams to coordinate risk response and align on policy
  • Provide structured onboarding and training for new risk team members and continuous learning opportunities for the team
  • Analyze risk KPIs, generate regular reports for senior management, and provide insight into fraud trends and mitigation strategies
  • Stay up to date with iGaming fraud trends, tools, and industry developments, particularly within Southeast Asian markets
  • Contribute to tool evaluation and automation improvements to optimize fraud detection workflows

Requirements:

  • 3+ years of experience in a risk/fraud/AML role in the iGaming industry
  • 2+ years in a supervisory or management position, with proven ability to lead and develop teams
  • Strong knowledge of iGaming transaction flows, player risk profiling, and bonus abuse prevention
  • Experience with KYC, AML, and regulatory compliance requirements for global gaming jurisdictions
  • Strong investigative, analytical, and problem-solving skills
  • Excellent communication, leadership, and organizational abilities
  • Comfortable working in fast-paced, high-volume environments
  • Experience working with the Philippine iGaming market is a strong advantage
  • Fluent in English (additional languages are a plus)
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Accounting/Auditing and Management
  • Industries Entertainment Providers

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