Customer Experience Specialist, Bilingual

15 hours ago

Sorsogon City, Philippines Buscojobs Full time

Customer Experience Specialist (Bilingual)

Join Our Team as a Customer Service Representative - Cebu IT Park

Up to ₱26,000 Salary + ₱5,000 Sign-On Bonus. Newbie-Friendly Virtual Interview Process - No Experience Needed.

Looking for a fresh start or a new career? We're hiring enthusiastic Customer Service Representatives at our Cebu IT Park site. Whether you're a new graduate, a high school graduate, or someone with no experience in customer service, we want YOU.

What We Offer:

  • Competitive Salary: Earn up to ₱26,000 per month + ₱5,000 Sign-On Bonus once you get your offer.
  • Fresh Start-Friendly: Open to all applicants — no experience required. We’ll provide you with all the training and support you need to succeed.
  • Virtual Hiring Process: Complete your interviews from the comfort of your home. We provide tips and guidelines for a high pass rate.
  • Newbie-Friendly Accounts: Work on accounts that are perfect for beginners, with ongoing guidance and mentorship.
  • Fun & Supportive Culture: Join a dynamic team that’s all about growth and success.

What You'll Be Doing:

  • Answering Inbound Calls: Address customer inquiries and provide information about our products and services.
  • Resolving Issues: Provide solutions to customer problems in a professional and friendly manner.
  • Providing Excellent Service: Ensure every customer interaction is positive and meaningful, leaving customers satisfied.
  • Meeting Targets: Help achieve team goals and maintain high performance levels.

Who We're Looking For:

  • Fresh Graduates: Ready to start your professional career? This is the perfect opportunity.
  • Undergraduates: Got the drive to learn and grow? We'll train you to succeed.
  • High School Graduates: We're open to applicants with a high school diploma.
  • Experienced Professionals: If you have prior BPO experience, we'd love to have you, too.
  • Skills We Value:
  • Strong communication skills (clear, friendly, and professional).
  • Basic computer proficiency (you'll be using online systems and tools).
  • Positive attitude and a willingness to learn.
  • Customer-focused mindset.

Why You Should Apply:

  • Excellent Compensation: Up to ₱26,000 monthly salary + a ₱5,000 sign-on bonus.
  • Career Growth: Opportunities for advancement and skills development.
  • Comprehensive Training: Get all the knowledge and tools you need to succeed in your role.
  • High Passing Rate: With our tips and guidelines, you'll have everything you need to ace the interview process.
  • Flexible Work Setup: Join a company that values work-life balance and offers a comfortable and supportive environment.
Customer Relations Service Representative

Location: Sorsogon, Sorsogon

Salary: ₱150,000 - ₱250,000

Posting: Posted today

Job Description

Responsible for overseeing the CRS operation of the store and providing administrative support to the department as directed by the immediate supervisor.

Responsibilities:

  • Ensure strict implementation of all company regulations and directions coming from the CRS Division.
  • Respond to incidents and execute emergency programs in the branch.
  • Assist in the conduct of an investigation.
  • Comply with the prescribed handling and reporting of items left by customers/employees in the store.

Qualifications:

  • Graduate of any Bachelor's Degree.
  • Preferably at least 1 year of work experience in any field.

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