Workday HRIS Tier 2 Analyst

Overview Join a Team That’s Passionate About Making Lives Better At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, focusing on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results. The Workday HRIS Tier 2 Analyst The Workday HRIS Tier 2 Analyst is responsible for maintaining the system, implementing process improvements, ensuring data quality, and analyzing and reporting on HRIS data. The HRIS analyst is often the go-to subject matter expert for the system used in the organization. We are looking for candidates with integration and business process expertise, alongside security knowledge. What You'll Do Serve as the internal expert of the Workday ERP system, with specific competency in one area of expertise. Hands-on with Workday integrations (EIB, Core Connectors, Studio, REST APIs, or Cloud Connect). Design, build, test, and troubleshoot integrations with third-party systems (payroll, benefits, recruiting platforms, time tracking, etc.). Familiarity with integration lifecycle management (design → testing → deployment → maintenance). Manage (maintain and update) configurations for the enterprise-wide system. Assist in the implementation of additional Workday modules, if required. Improve system processes by exploring system configuration options. Maintain system audits of the Workday production environment. Support Change Management policies and procedures to ensure changes are introduced in a controlled manner. Perform Level 2 support on the application by working with HR functional owners and vendors as needed. Provide backup support for the HRIS Manager. Ensure Workday-related processes meet business requirements and deadlines. Strong background in Workday business process configuration (hire, onboarding, termination, performance, time tracking, recruiting, etc.). Ability to optimize and troubleshoot workflows, identifying where handoffs or approvals can break down. Experience translating HR/Finance operational needs into streamlined Workday processes. Support Workday security, users and permissions, security groups, rights management, if required. Deep understanding of Workday security groups, domains, roles, and user-based security policies (UBSPs). Hands-on experience in configuring and auditing security models to ensure compliance and proper access. Collaborate with both functional and technical teams to balance security with usability. Schedule maintenance execution and communication with users. Coordinate system software updates including planning, scheduling, and testing with other HRIS analysts and business subject matter experts (SMEs). Work with SMEs to leverage Workday to support overall business goals and objectives. Champion company core values and other company programs. Other duties as assigned. What We're Looking For Education Workday and/or other HRIS formal training is required. College Diploma or University Degree, or equivalent in the Human Resources or Information Technology field, would be an asset. Experience 1+ years of experience working with Workday Level 2 or other HRIS system is required. Experience working with ERP systems, preferably in recruitment, learning, human resources and/or finance, would be an asset. Certificates, Licenses, & Registration Business Analyst certification preferred but not required. Project Management certification preferred but not required. Why Join Us? Growth Opportunities : We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training : We offer extensive paid training to ensure you’re equipped for success. Team-Oriented Culture : Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion : We celebrate the unique perspectives and contributions of all our employees. Fun Workplace : Join a vibrant team that knows how to have fun From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections. State-of-the-Art Offices : Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work : Help businesses grow while making a real difference in people’s lives. Get to Know Us Better Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website – By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know. Bill Gosling Outsourcing – Where your career thrives #J-18808-Ljbffr