Student Journey Coordinator
11 hours ago
About the job Student Journey Coordinator The purpose of the role is to support students throughout their studies by maintaining proactive communication, encouraging attendance, and ensuring timely engagement with key academic milestones.The Student JourneyCoordinator will contact students across the University, particularly those at risk of withdrawal, to connect them with the appropriate support services andencourage re-engagement and continued progress in their studies. Responsibilities: Carry out outbound calls, emails, and messages to students to ensure they are attending classes, submitting assessments, and engaging with their studies. Provide a professional and empathetic service to students, ensuring every contact adds value to their experience.Promote a positive perception of the university through friendly and informed communication. Support students in understanding academic processes, deadlines, and escalation routes for further help. Contact students who have missed classes, deadlines, or modules to encourage re-engagement and record reasons for non-attendance. Log all communications accurately on relevant systems (SITS, Salesforce, or equivalent). Undertake other duties as appropriate to the role Qualifications: 2+ years in a volume outbound call environment, ideally in customer retention Excellent standard of spoken and written English. Confident telephone manner with the ability to engage and motivate students Able to manage own workload and motivate themselves. Strong organisational skills with the ability to work quickly and accurately under pressure. Familiarity with maintaining any customer database. Work Arrangement Work Schedule: 8AM UK time (4:00 PM to 1:00 AM) Work Location: Robinsons Zeta Tower, C5 Road, Ugong Norte, Quezon City. The area is beside Opus Mall and across Tiendesitas and IPI Pasig. It is accessible from Ortigas CBD, Eastwood, C5 Road, and Rizal areas This is an on-site position for 4 months, with the option to transition to a hybrid work set up of once a week after successfully passing the 3rd month performance review. #J-18808-Ljbffr
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Student Journey Team Leader
2 days ago
Quezon City, Philippines GUS Educations PH Full timeThe Student Journey Team Leader is responsible for leading the Student Journey team within the Business Development Department. The role ensures the successful delivery of team KPIs through the effective supervision, coaching, and development of a team of Student Journey Coordinators. The Team Leader will oversee daily outreach operations, monitor...
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Student Journey Team Leader
11 hours ago
Quezon City, Philippines GUS Education PH Full timeAbout the job Student Journey Team Leader The Student Journey Team Leader is responsible for leading the Student Journey team within the Business Development Department. The role ensures the successful delivery of team KPIs through the effective supervision, coaching, and development of a team of Student Journey Co-ordinators. The Team Leader will oversee...
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Student Service Officer
2 weeks ago
Baguio City, Cordillera, Philippines ausphin Full time ₱420,000 per yearThe Student Service Officer is responsible for the overall student experience at Ausphin International Institute – Culinary Arts & Business Management Inc. This includes managing the admissions process, coordinating student onboarding, overseeing student support services, and ensuring the ultimate success journey of every student from enrollment to...
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Quezon City, Philippines Ateneo de Manila University Full timeAdministrative Assistant IV | Office of Student Activities College Posted 2 days ago and deadline of application is on 29 Nov Job Description Summary of Work Activities and Responsibilities: The OSA Office Assistant performs a range of crucial office support activities for the office, such as answering and directing phone calls, handling correspondence,...
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Student Recruitment Manager
2 weeks ago
Quezon City, Philippines Sourcefit Full timePosition Summary: Based in Manila, Philippines, the Recruitment Manager reports directly to the Regional Director, East Asia & Middle East. This role is primarily responsible for the professional and efficient coordination of all recruitment activities and projects within the Philippine market. The Recruitment Manager leads recruitment and promotional...
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AU RTO Student Engagement Officer
2 days ago
Quezon City, National Capital Region, Philippines PeoplePartners Inc Full time ₱250,000 - ₱500,000 per yearThis is a remote position. AU RTO Student Engagement Officer (Remote) BackgroundWe're partnering with one of our amazing clients in Australian vocational education to find a Student Engagement Officer who's all about connection. You'll be the friendly face (or voice) making sure students feel supported from the moment they start, and the steady hand guiding...
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Online data entry jobs for students
2 weeks ago
Zamboanga City, Philippines Mashreq Bank Full timeThe Elite Job is a leading provider of online data entry jobs for students, offering a dynamic and flexible work environment that caters to the educational aspirations of young individuals. We take pride in empowering students to earn while they learn, making their academic journey smoother and more financially secure. Position: Data Entry Specialist...
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Student Admissions Representative
3 days ago
Bacolod City, Western Visayas, Philippines Hytel Full time ₱250,000 - ₱350,000 per yearStudent Admissions RepresentativeHybridImportant: Should be Bacolod basedRole Overview delivers training programs designed to equip young professionals and career shifters with the skills needed to thrive in the modern workplace. The Student Administration Representative will play a vital role in ensuring a seamless experience for program participants—from...
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Sales Executive
2 weeks ago
Cebu City, Philippines AMA Computer College Inc., Full timeDuties & Responsibilities Generates new student recruitment or the branch through approved marketing and sales strategies. (Refer to the approved policy on set quota as basis of performance) Coordinates with high school officials on matters concerning participation in career orientation and guidance of their senior students and administration of an on-site...
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Sales Executive
2 days ago
Iloilo City, Philippines AMA Computer College Inc., Full timeDUTIES & RESPONSIBILITIES Generates new student recruitment or the branch through approved marketing and sales strategies. (Refer to the approved policy on set quota as basis of performance) Coordinates with high school officials on matters concerning participation in career orientation and guidance of their senior students and administration of an on-site...