
Accenture Taguig Apply Now Platform Experience New
1 day ago
Taguig, National Capital Region
Posted today
Job DescriptionAccenture in the Philippines is currently looking for Customer Service Representatives who will be responsible for day-to-day tasks:
- You will be responsible for managing various customer issues depending on account assignment (transactions can be related to billing and collections support, client inquiries, product support or inbound sales).
- You will document troubleshooting efforts and customer information in a data capture tool and, when required, transfer calls or promptly notify the responsible party for resolution.
- You will identify root causes for customer dissatisfaction and recommend solutions to improve overall customer satisfaction.
- Open to college graduates, college undergraduates, and associate degree graduates
- Must have at least 1 year of work experience in a BPO industry
- Amenable to work in BGC, Taguig
- Willing to go back on-site once recalled
- Experience in handling sales (inbound or outbound), collections, insurance, or travel account in any industry
- Competitive salary package, company bonuses, and performance incentives
- Night differential
- Loyalty, Christmas gift, inclusion, and diversity benefits
- Paid sick and vacation leaves
- Expanded maternity leave up to 120 days*
- HMO coverage (medical and dental) from day 1 of employment
- Life insurance
- Employee stock purchase plan
- Retirement plan
- Flexible working arrangements
- Accessible locations
- Healthy and encouraging work environment
- Career growth and promotion opportunities
After you have submitted the accomplished online questionnaire, kindly wait for a phone call from our recruiters.
Additional InformationWhat we believe: Terms and conditions apply
Schedule: Rotational shift
Education: Senior High School (preferred)
Experience: Customer service: 1 year (preferred)
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