Customer Experience Advisor Insurance Accounts Day Shift

2 days ago


Muntinlupa, Philippines Metacom Full time

Customer Experience Advisor Insurance Accounts Day Shift

Join to apply for the Customer Experience Advisor Insurance Accounts Day Shift role at Metacom Careers

Customer Service Representative – Insurance Account (Day Shift | Alabang)

Location: Alabang, Muntinlupa, Metro Manila

Schedule: Day Shift | Onsite

Salary: PHP 18,000 – PHP 21,000

Job Highlights

  • Dayshift Schedule – Enjoy work-life balance
  • Onsite Role – Work in a secure, professional office environment
  • Competitive Pay with Comprehensive Benefits
  • Join a stable Insurance account with growth opportunities

Job Description

We're looking for Customer Service Representatives to join our growing team in Alabang As part of a leading Insurance account, you will provide outstanding service and support to policyholders, helping them with inquiries, account updates, claims status, and more — all during regular daytime hours.

You’ll be working in a supportive, performance-driven environment where your communication skills and customer care mindset will truly shine.

Key Responsibilities

  • Handle inbound calls and assist clients with insurance-related queries
  • Provide accurate information on policies, claims, and account status
  • Update customer records and ensure proper documentation
  • Resolve concerns efficiently while maintaining quality service
  • Uphold compliance and data privacy standards at all times

Qualifications

  • At least 2nd Year College Undergraduate (any course)
  • Minimum 1 Year Of BPO Experience
  • Strong English communication and interpersonal skills
  • Willing to work onsite in Alabang (Muntinlupa)

What We Offer

  • Competitive Salary: PHP 18,000 – PHP 21,000
  • HMO Coverage
  • Paid Training
  • Retirement & Provident Fund
  • Fitness Membership Discounts
  • Career Growth Opportunities in the Insurance Industry
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