Customer Experience Advisor Insurance Accounts Day Shift

4 weeks ago


Muntinlupa, Philippines Metacom Full time

Customer Service Representative – Insurance Account (Day Shift | Alabang)
Location: Alabang, Muntinlupa, Metro Manila
Schedule: Day Shift | Onsite
Salary: PHP 18,000 – PHP 21,000

Job Highlights:
Dayshift Schedule – Enjoy work-life balance
Onsite Role – Work in a secure, professional office environment
Competitive Pay with Comprehensive Benefits
Join a stable Insurance account with growth opportunities
Job Description:
We're looking for Customer Service Representatives to join our growing team in Alabang As part of a leading Insurance account, you will provide outstanding service and support to policyholders, helping them with inquiries, account updates, claims status, and more — all during regular daytime hours.

You’ll be working in a supportive, performance-driven environment where your communication skills and customer care mindset will truly shine.

Key Responsibilities:
Handle inbound calls and assist clients with insurance-related queries
Provide accurate information on policies, claims, and account status
Update customer records and ensure proper documentation
Resolve concerns efficiently while maintaining quality service
Uphold compliance and data privacy standards at all times

Qualifications:
At least 2nd Year College Undergraduate (any course)
Minimum 1 Year of BPO Experience
Strong English communication and interpersonal skills
Willing to work onsite in Alabang (Muntinlupa)

What We Offer:
Competitive Salary: PHP 18,000 – PHP 21,000
HMO Coverage
Paid Training
Retirement & Provident Fund
Fitness Membership Discounts
Career Growth Opportunities in the Insurance Industry

Apply now and be part of a dynamic team that values people, purpose, and progress



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