Junior People Services Advisor

1 week ago

Muntinlupa, Philippines Cushman & Wakefield Full time

Overview

The Junior People Services Advisor provides first-line support to employees and managers in the UK & Ireland ensuring timely and accurate resolution of HR queries. This role is ideal for early-in-career HR professionals looking to grow in a shared services environment.

Job Title

Junior People Services Advisor

Job Description

About the Role: The Junior People Services Advisor provides first-line support to employees and managers in the UK & Ireland ensuring timely and accurate resolution of HR queries. This role is ideal for early-in-career HR professionals looking to grow in a shared services environment.

Responsibilities
  • Respond to Tier 1 HR queries through HelpHub, email, or Teams, and escalate complex cases to HR Advisors as needed.
  • Accurately execute onboarding, offboarding, and employee lifecycle transactions, ensuring zero-error data entry and compliance with data privacy policies.
  • Maintain and update employee records in Workday, ensuring completeness and adherence to documentation and retention standards.
  • Support team initiatives, participate in training activities, and contribute to continuous improvement of workplace systems and processes.
  • Assist in generating standard HR reports, uphold high customer satisfaction scores, and perform additional duties as requested during peak periods or major events.
About You
  • Bachelor’s degree in Human Resources, Psychology, Business, or a related field is preferred, with 0–3 years of relevant experience handling sensitive employment information.
  • Strong attention to detail, customer service orientation, and effective communication skills; able to work in a fast-paced, dynamic environment with minimal supervision.
  • Familiarity with HR systems such as ServiceNow and Workday is a plus; must be flexible with early morning or shifting schedules.
Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live, joining Cushman & Wakefield offers:

  • Being part of a growing global company;
  • Career development and a promote-from-within culture;
  • An organization committed to Diversity and Inclusion.

We are committed to providing work-life balance in an inclusive, rewarding environment with a flexible and agile work environment that focuses on technology and autonomy to help our people achieve their career ambitions. We encourage continuous learning and development opportunities and reward with a comprehensive employee benefits program.

DEI Commitment

We support and celebrate inclusive causes and embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or disabilities. We strive to ensure DEI is part of our DNA as a global community.

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