
Learning And Development Specialist
4 weeks ago
Taguig, National Capital Region iOPEX Technologies
Posted today
OverviewLearning and Development Specialist roles with iOPEX Technologies in Taguig include Process Trainer, Learning Specialist and Communications Coach opportunities. The postings describe responsibilities around training, evaluating agents, and improving language and communication skills, with a focus on technical training, coaching, and calibration across operations.
Roles- Process Trainer / Learning Specialist
Learn, Train and Inspire with iOPEX Technologies. We are hiring for passionate and talented Trainers for one of our pioneer accounts.
Qualifications- At least 1 year of Technical Trainer experience
- Must be amenable to work in BGC, Taguig
- Educational background: Senior High School (preferred)
- Experience: BPO 1 year (preferred); Technical Training 1 year (preferred)
- Competitive salary package
- Exciting employee engagement activities
- Learning sessions every week
- Fast career growth
- Free shuttle service
- Accessible location
- HMO
- OT/Holiday pay
- Leave credits and leave conversions
- Night differential
- Uncapped annual appraisal
- 2 days off
Interested? Here are ways to reach us:
- Message Yana
- Walk in: SIX/NEO (formerly Net Lima) 12th Floor, 26th Street, 5th Avenue, BGC, Taguig
Full-time, Permanent
Benefits- Additional leave
- Company Christmas gift
- Company events
- Discounted lunch
- Employee discount
- Employee stock ownership plan
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Shift system
Supplemental pay types- 13th month salary
- Commission pay
- Performance bonus
- Yearly bonus
- Are you comfortable reporting onsite in BGC, Taguig?
- Are you comfortable working on a shifting schedule?
- Are you open to relocate near Metro Manila or Taguig?
- What is your most recent salary and expected salary?
- Education: Senior High School (preferred)
- Experience: BPO 1 year (preferred); Technical Training 1 year (preferred)
Taguig, National Capital Region iOPEX Technologies
Posted today
Job Description- Showcase your talents. Create your success story with us
- Audit calls of Agents for English Language and Communication effectiveness
- Partner with Training, Quality, and Operations on projects to improve English and communications
- Facilitate Calibration Sessions on Language Communication with Operations
- Assist in other tasks to improve Language and Communication skills of agents
- Facilitate Language Upskill training based on opportunities from call monitoring
- At least 1 year of related experience
- Background in teaching, facilitation, instructional design in BPO
- Excellent verbal and written communication skills
- Team player with good work attitude; can work under pressure and adapt to changes
- Experience in team supervision or class management
- Well-organized with attention to detail; ability to work with minimum supervision
- Customer service oriented; ability to coach and provide feedback daily/weekly
- Willingness to work mid to night shift in Bonifacio Global City, Taguig
- Competitive salary package
- Supportive and good-looking Team Lead
- Learning sessions every week
- Fast career growth
- Free shuttle service
- Accessible location
- HMO
- OT/Holiday pay
- Leave credits
- Leave conversions
- Night differential
- Uncapped annual appraisal
- 2 days off
- Message Yana
- Walk in: 12th Floor, 26th Street, 5th Avenue, BGC, Taguig
Full-time, Permanent
Benefits- Additional leave
- Company Christmas gift
- Company events
- Discounted lunch
- Employee discount
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Shift system
Supplemental pay types- 13th month salary
- Commission pay
- Performance bonus
- Yearly bonus
- Are you comfortable reporting onsite in BGC, Taguig?
- Are you comfortable working on a shifting schedule?
- Are you open to relocate near Metro Manila or Taguig?
- How much is your most recent and expected salary?
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LocationsTaguig, National Capital Region
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