Customer Success Manager
2 weeks ago
Customer Success Manager – Enzo Location: Manila, National Capital Region, Philippines As an Account Manager , you will empower organizations to transform business processes and achieve their desired outcomes through effective product adoption. Acting as a trusted advisor, you will manage a portfolio of clients, develop a deep understanding of each client’s business objectives, and provide expertise in both change management and the product itself. Responsibilities Develop a deep understanding of each customer’s business objectives and create an expansion strategy that fosters joint accountability with the client. Schedule, plan, and conduct end-to-end implementation of Marq via phone calls, product training webinars, technical implementation, and consistent follow-ups. Perform periodic business reviews with customers to offer advice, assess progress, and manage renewal conversations. Measure the success potential of each customer, convert clients into Marq champions, and create opportunities for advocacy that facilitate referrals. Collect product feedback from clients, conduct user experience interviews and surveys, and partner with cross-functional teams to improve the customer experience and inform development priorities. Recover accounts with limited activity and engage in appropriate nurturing activities to re-engage clients. Proactively study articles, videos, podcasts, or books related to customer success, Marq, and target industries to become a subject matter expert. Learn and use Lucid’s tools to gather information and solve problems effectively. Seniority level Mid-Senior level Employment type Full-time Job function Management, Product Management, and Business Development Industry Software Development Referrals increase your chances of interviewing at Enzo by 2x #J-18808-Ljbffr
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Customer Success Manager
4 weeks ago
Manila, Philippines Heidi Full timeWho are Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two...
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Customer Success Manager
2 weeks ago
Manila, National Capital Region, Philippines GoAhead Full time ₱800,000 - ₱1,200,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time remote role for a Customer Success Manager. The Customer Success Manager will be responsible for ensuring customer satisfaction and retention through proactive communication and relationship building. Daily tasks will include responding to customer inquiries, analyzing...
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Customer Success Manager
4 weeks ago
Manila, Philippines Heidi Health Ltd Full timeOverview Who are Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare’s capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more...
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Customer Success Manager
3 weeks ago
Manila, Philippines SiteMinder Full timeSiteMinder Manila, National Capital Region, Philippines Customer Success Manager At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive...
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Customer Success Manager
2 weeks ago
Manila, National Capital Region, Philippines WeLevel Full time ₱900,000 - ₱1,200,000 per yearCompany DescriptionWeLevel deconstructed the customer acquisition process and built automated systems to help businesses acquire customers more cost-effectively. Our solutions specialize in modernizing customer acquisition processes, regardless of your business's stage of growth.Role DescriptionThis is a full-time remote role for a Customer Success Manager....
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Customer Success Manager
2 weeks ago
Manila, National Capital Region, Philippines Bloom Full time ₱80,000 - ₱120,000 per yearIntroductionWho We Are…Founded in 2002, ELMO Software is the trusted provider of HR technology solutions to 2,000+ mid-sized organisations and more than one million end users across Australia and New Zealand. With a comprehensive suite of ISO-certified solutions that span the full employee lifecycle, ELMO Software is designed to scale as organisations...
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Manager, Customer Success Management
2 weeks ago
Manila, Philippines Thomson Reuters Full timeJoin to apply for the Manager, Customer Success Management role at Thomson Reuters Manager, Customer Success Management - AEM About the Role: Responsibility for providing leadership and team management for the CSM team supporting low-mid market customers across the AEM region Manage the delivery of the customer service experience, drive customer retention,...
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Customer Success Manager
2 weeks ago
Manila, National Capital Region, Philippines Penbrothers Full time ₱1,200,000 - ₱2,400,000 per yearAbout PenbrothersPenbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.About the RoleWe are looking for aCustomer Success Manager, shaping exceptional client...
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Customer Success Manager
3 weeks ago
Manila, Philippines Respondent Full timeRespondent Manila, National Capital Region, Philippines Customer Success Manager We’re looking for someone who genuinely loves helping customers. As part of our growing Customer Success team, you’ll partner with clients like Microsoft and Anthropic to help them get the most value out of Respondent. If you are a strong communicator who enjoys solving...
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Customer Success
2 weeks ago
Manila, National Capital Region, Philippines Pro Coffee Gear Full time ₱1,200,000 - ₱3,600,000 per yearJob Title: Customer SuccessLocation: Remote (Global)Company: Pro Coffee GearPro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Customer Success to lead and evolve our global customer experience function. This strategic role is essential to driving...
