Ecommerce Sales Officer

5 days ago

Quezon City, Philippines Abenson Ventures, Inc. Full time

Overview Aircon Business Unit We are seeking a driven and results-oriented Sales Supervisor / Assistant Sales Manager to lead our e-commerce sales team. The role is responsible for achieving sales targets, managing a team of sales specialists, and ensuring excellent customer engagement. The ideal candidate will have a strong background in e-commerce, digital sales strategies, and people management, with a proven ability to drive growth in an online business environment. Key Responsibilities Sales & Performance Management — Achieve and exceed monthly and quarterly sales targets for the e-commerce platform. Sales & Performance Management — Develop and implement strategies to drive sales conversions, upselling, and cross-selling. Sales & Performance Management — Monitor KPIs (conversion rate, AOV, retention, etc.) and provide actionable insights to improve performance. Sales & Performance Management — Generate regular sales reports and present performance updates to management. Team Leadership — Lead, coach, and mentor a team of sales specialists to achieve individual and team goals. Team Leadership — Set clear performance expectations and monitor daily activities. Team Leadership — Conduct regular training sessions on product knowledge, sales techniques, and e-commerce tools. Team Leadership — Motivate the team to maintain high levels of productivity and customer service. Customer & Market Insights — Monitor customer behavior, preferences, and feedback to adjust sales strategies. Customer & Market Insights — Stay updated on e-commerce trends, competitor activities, and market opportunities. Customer & Market Insights — Work closely with marketing, operations, and customer support to ensure seamless customer experience. Process & Systems Management — Ensure proper use of CRM, sales dashboards, and other digital tools to track leads and sales performance. Process & Systems Management — Develop and optimize sales workflows and SOPs for efficiency. Process & Systems Management — Collaborate with backend/admin teams to resolve escalations and improve processes. Skills & Qualifications Required Skills Strong leadership and people management skills. Excellent communication, negotiation, and presentation abilities. Data-driven mindset with strong analytical and reporting skills. Proficiency in e-commerce platforms, CRM systems, and sales dashboards. Ability to coach, motivate, and drive a sales team toward targets. Qualifications Bachelor’s degree in Business, Marketing, or related field (preferred). At least 3–5 years of sales experience with 1–2 years in a supervisory/assistant manager role (e-commerce or retail sales experience preferred). Proven track record of meeting or exceeding sales targets. Familiarity with online selling channels, digital marketing, and customer lifecycle management. Strong organizational skills and ability to multitask in a fast-paced environment. #J-18808-Ljbffr

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