Benefits Administration Services Associate II

4 weeks ago

Pasay, Philippines Conduent Full time
Benefits Administration Services Associate II

Conduent Pasay, National Capital Region, Philippines

Overview

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

About the Benefits Administration Services role

As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems. Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients’ success.

Responsibilities
  • Take calls and actively listen to customers while discussing employee benefits.
  • Provide information on healthcare, retirement, and other employee benefits.
  • Navigate multiple systems to assist customers and resolve inquiries.
  • Deliver excellent customer service and ensure positive customer experiences.
  • Demonstrate punctuality and dependability to support client success.
Qualifications
  • Previous customer service and/or call center experience (retirement benefits a plus).
  • Excellent communication skills.
  • Extensive experience typing and keyboarding.
  • Strong problem-solving abilities and the ability to multitask.
  • High school diploma, GED or college degree.
  • Experience working with healthcare and employer benefits is highly preferred.
  • Ability to successfully complete a mandatory paid training program.
Application process
  • Apply to the role and provide your basic profile information.
  • Answer prescreen questions to verify you meet the minimum requirements for the role.
  • If you qualify for the role, a recruiter will reach out to discuss the opportunity.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, disability, veteran status, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to You may also click here to access Conduent's ADAAA Accommodation Policy.

Job details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Other
  • Industries: IT Services and IT Consulting
#J-18808-Ljbffr

  • Compensation, Benefits

    19 hours ago

    Pasay, Philippines SM Engineering Design and Development Corp. Full time

    Compensation, Benefits & Employee Services Manager Direct message the job poster from SM Engineering Design and Development Corp. HR Associate at SMEDD Corp. | Talent Acquisition JOB DESCRIPTION: The Tasks/Responsibilities of the position are as follows: Timekeeping : Verify attendance reports and manage leave audits for encashment and new entitlements....

  • Benefits Administrator

    5 days ago

    Pasay, National Capital Region, Philippines Morscope Studios Inc Full time ₱20,000 - ₱50,000 per year

    Processing of company and government benefits such as SSS, PHIC, HDMF, HMO, Car plan etcJob Type: Full-timeWork Location: In person

  • Compensation and Benefits Assistant

    5 days ago

    Pasay, National Capital Region, Philippines MD AEROSPACE FABRICATION SERVICES, INC. Full time ₱150,000 - ₱300,000 per year

    Job Description:Bachelor's Degree in Human Resource Management, Psychology, Business Administration, or related field.At least 1 year of experience in HR, preferably in compensation and benefits or payroll processing.Knowledge of Philippine labor laws and government benefits systems (SSS, PhilHealth, Pag-IBIG, BIR).Basic knowledge of tax computation and...

  • HR Solutions Services Associate III

    1 week ago

    Pasay, Philippines Conduent Full time

    Overview HR Solutions Services Associate III - Vietnamese Bilingual Location: Conduent Pasay, National Capital Region, Philippines Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments. You have an opportunity to personally thrive, make a difference and be part...

  • Accounting Analyst II

    4 weeks ago

    Pasay, Philippines Conduent Full time

    Conduent Pasay, National Capital Region, Philippines Overview Join or sign in to find your next job. Join to apply for the Accounting Analyst II role at Conduent . Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

  • Accounting Analyst II

    2 weeks ago

    Pasay, Philippines Conduent Full time

    Overview Accounting Analyst II (Blackline User Support Analyst) – Conduent, Pasay, National Capital Region, Philippines. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments. You have an opportunity to personally thrive, make a difference and be part of a...

  • Customer Service Administrator

    5 days ago

    Pasay, National Capital Region, Philippines Cyberbacker Careers Full time ₱240,000 - ₱720,000 per year

    Cyberbacker Careers is hiring a Full time Customer Service Administrator role in Pasay, NCR. Apply now to be part of our team.Requirements for this role:Flexible hours availableExpected salary: ₱25,000 per month100% Work From Home | Available for FULL TIME | PART TIMERESPONSIBILITIES:TranscriptionPreparing paperworkScheduling of consultation with...

  • Associate

    1 week ago

    Pasay, National Capital Region, Philippines PhilCentro Technologies, Inc. Full time ₱600,000 - ₱1,200,000 per year

    Company DescriptionPhilCentro Technologies, Inc. is spearheading technological innovation to transform the Philippine Government's operations and service delivery. Our mission is to empower Local Government Units (LGUs) and National Government Agencies (NGAs) with state-of-the-art platforms and AI-infused systems. Our flagship platform, CENTRO, along with a...

  • HR Solutions Services Associate IV

    4 weeks ago

    Pasay, Philippines Conduent Full time

    HR Solutions Services Associate IV - Spanish Bilingual Conduent Pasay, National Capital Region, Philippines Join or sign in to find your next job Join to apply for the HR Solutions Services Associate IV - Spanish Bilingual role at Conduent HR Solutions Services Associate IV - Spanish Bilingual Conduent Pasay, National Capital Region, Philippines 5 days...

  • 2022 Compute and Storage Services Infrastructure Administrator

    6 days ago

    Pasay, Philippines Metrobank Full time

    About Metrobank Company Metrobank is the Philippines’ second largest bank in terms of assets, trailing behind Banco de Oro. A group of Filipino entrepreneurs established the company in 1962 in Binondo, Manila. A year later its first branch was inaugurated in Divisoria. Come the 70s, the company expanded beyond the Philippine shores with its first...