Lead Business Analyst LM/ROPA

JOB SUMMARY:

The Lead Business Analyst for LM/ROPA works directly with the Project Manager - Digital Platforms to drive cross-functional project teams to deliver breakthrough improvements in unit cost, quality, customer experience, and risk. This position manages the execution of UCFC Loans strategic initiatives through the Loan Origination System (LOS) as well as on the LMS and LCS enhancements. They will be responsible for the execution of business specific processes using software development lifecycle and project management life cycle, develop and analyze reports and day to day administrative activities as needed.

SPECIFIC DUTIES AND RESPONSIBILITIES:

1. Gathers and analyzes business requirements such as loan origination, loan management and loan collection
2. Collaborates with business partners to analyze and understand business problems/needs
3. Facilitates project kick-offs with the project team and aligns on roles and responsibilities
4. Facilitates business requirements gathering sessions with the business owners and key technical resources
5. Elicits business and user requirements from business partners using a variety of Industry Standard/Best Practices techniques
6. Translates the business and user requirements into system requirements
7. Documents, categorizes, and prioritizes business, user and system requirements
8. Validates requirements for quality attributes, such as clarity, conciseness, correctness, completeness, testability, and traceability
9. Makes recommendations and proposes technical/non-technical solutions to solve business problems and meet business requirements
10. Partners with business stakeholders to define acceptance criteria and success metrics for proposed solutions
11. Collaborates with cross-application teams to design comprehensive solutions based on business and system requirements
12. Creates and documents functional specifications, use cases, and designs
13. Reviews and approves project documentation, including estimates, RACIs, project plans, and technical blueprints
14. Reviews and approves (or creates, as needed) QA documentation, including test plans, test schedules, traceability and coverage matrices, test cases and test results
15. Drives execution of testing cycles and creates testing sign-off documentation, as needed
16. Provides subject matter expertise and oversight to QA providers, as needed
17. Supports business stakeholders with UAT
18. Provides subject matter expertise to support providers as needed; secures that business practices are represented in support scripts and incident management activities
19. Understands current and future procedures, including procedures for the entire enterprise
20. Defines and documents business needs and requirements; generates project business cases
21. Participates in project and portfolio reviews to balance project’s alignment with business cases
22. Proactively recommends enhancements to existing business applications and IT procedures
23. Persuades internal and external stakeholders of the new technology and strategies
24. Works with the project team to develop a project plan, including facilitating procedures for manage risks, issues, scope, quality, and general project communication
25. Communicates with project team to delegate tasks and provide regular status of project activities and milestones
26. Tracks scope changes of each projects, gathers data, and analyzes impact of changes and makes recommendations to the project managers
27. Keeps accurate records of committed, expended and forecast costs and oversee all organizational project costs to determine and verify the cost variance analysis on actual spending against the budget
28. Develops timely, accurate, and in-depth analysis of project costs and schedules, providing corrective action and recommendations
29. Oversees project issues and risks; submits project risks analysis and impact to project manager
30. Communicates and collect updates from suppliers and analyze impacts to project schedule
31. Identifies cost-savings opportunities through project completion ahead of schedule and proposed cost reductions
32. Analyzes the impact of project change requests as to the timeline, costs/budget and resource
33. Mentors BA Loan Processing in business analysis practices and framework; review quality of work and manages integration of team members’ work.

JOB SPECIFICATIONS

1. A college graduate of business administration, finance or accounting, management information systems or similar is desired provided that the candidate has the required relevant work experience indicated and with the approval of the hiring manager and department head.
2. Over 3 years of working experience.
3. Experience in any of project management methodologies and techniques (Agile, Scrum, Six Sigma, ASAP (SAP), PERT, Critical Path, Lean, PMI, Waterfall, etc.) is required.
4. Proficiency with project management tools (Zoho, MS Project, Wrike, Jira, Trello, Basecamp, Slacks, Confluence, Asana, etc.) and basic SQL is desired.
5. Familiar with any Lending solutions (FinnOne, Kastle, Turnkey Lender, Omni, etc.) is required
6. Extensive experience in flowchart and diagram tools (MS Visio, Draw i.o, Lucid Chart, Smart Draw, ABC Flowcharter, etc.) is required
7. Project Management certifications (PMBook, PMI, Prince, Six Sigma, etc.) is an advantage
8. Experience in creating detailed reports and analysis.
9. Must be very detail-oriented so as to avoid the possibility of errors and serious loss.
10. Good planning, organizational, and time management skills.
11. Must have basic knowledge on project control techniques and principles, and ability to perform comprehensive forecasting and analysis.
12. Good communication, presentation, and interpersonal skills.
13. Must be self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.
14. Ability to influence stakeholders and work closely with them to determine acceptable solutions.
15. Display strong analytical and problem-solving skills.