Billing Support Associate

4 weeks ago

Cainta, Philippines Buscojobs Full time

About the role We’re one of the fastest-growing AI startups in the U.S., and we’re hiring a Billing Support Associate to help us take great care of our customers. You’ll work with our Billing Support Team Lead to answer questions about subscriptions, invoices, and payments via email. We’ll count on you to respond quickly, accurately, and kindly, while helping us improve how we work. This is a full-time, remote role (40+ hours). We offer competitive pay and incredible growth opportunities for those excited to help build a generation-defining company at the forefront of AI. Hours: Full-time Time-Zone: U.S Pacific Time (PST) or major overlap Compensation: $1,500 to $2,000 USD/month About you If you have experience with accounting, billing, and payments, and you’re great at solving problems, you’ll thrive here. You’ll dig into transaction details, reconcile numbers, and write clear, empathetic responses to customers. We value people who can handle tickets hands-on while also spotting ways to improve processes and prevent future issues. Responsibilities Support a globally distributed billing support function, ensuring SLA and quality targets are consistently met. Oversee ticket triage and response in Intercom, resolving customer inquiries on charges, payments, refunds, and tax issues using Stripe and internal tools. Maintain accurate documentation to support reporting, insights, and process automation. Identify recurring issues, escalate product-related bugs, and collaborate cross-functionally to improve billing workflows. Requirements 3+ years in billing, technical, or high-touch customer support (preferably with U.S. clients or startups). Proven ability to deliver high CSAT, SLA, and QA results in fast-paced environments. Proficiency with Stripe, Intercom, Google Sheets, and modern support tools. Strong written English communication skills and comfort with ambiguity. Bachelor’s degree or higher (academic honors preferred). Preferred Requirements Previous experience working with U.S. SaaS startups Familiarity with subscription billing, software payments, and/or accounting support Accounting, billing or finance background (CPA, bookkeeping, or accounting degree). Benefits Work From Home Training & Development #J-18808-Ljbffr

  • Accounting Associate WFH

    4 days ago

    Cainta, Philippines Mercurius Global Services OPC Full time

    Bookkeeper / Accounting Associate (Work From Home – Manila) Join Our Growing Accounting BPO Start-Up! We are seeking a Bookkeeper / Accounting Associate to join our startup accounting BPO company based in Manila . In this role, you will be primarily responsible for financial accounting and reporting for our Swiss SME clients . To ensure high-quality...

  • Onboarding Associate

    4 weeks ago

    Cainta, Philippines Angkas Full time

    Onboarding Associate (Biker/Driver Onboarding) Overview The Onboarding Associate will play a crucial role in setting up the foundations in making this happen - from ensuring a smooth and efficient biker onboarding experience to managing the inventory and data integrity of the entire process. What you'll be doing Execute on-ground onboarding tasks including...

  • Finance Supervisor

    4 weeks ago

    Cainta, Philippines A.P. Moller - Maersk Full time

    Overview Be among the first 25 applicants. Direct message the job poster from A.P. Moller - Maersk. At Maersk, we have big plans for logistics and services. Our ambition is nothing less than to become the global leader in integrated logistics, offering a truly end-to-end service that makes trade simpler and easier than ever. We are entrepreneurs at heart, we...

  • Training Associate

    7 days ago

    Cainta, Calabarzon, Philippines Angkas Full time ₱150,000 - ₱250,000 per year

    Angkas' mission is to eradicate poverty in the Philippines by providing opportunities for its bikers to create a source oflivelihood that impacts their family and their communities.The Training Associate will play a crucial role in setting up the foundations in making this happen - from —by ensuring thatall applicants undergo proper training, skills...

  • Training Associate

    5 days ago

    Cainta, Calabarzon, Philippines Angkas Full time ₱200,000 - ₱250,000 per year

    Angkas' mission is to eradicate poverty in the Philippines by providing opportunities for its bikers to create a source oflivelihood that impacts their family and their communities.The Training Associate will play a crucial role in setting up the foundations in making this happen - from —by ensuring thatall applicants undergo proper training, skills...

  • US Property Management Associate

    1 week ago

    Cainta, Philippines Connext Full time

    US Property Management Associate - Work from Home | Night Shift Join to apply for the US Property Management Associate - Work from Home | Night Shift role at Connext . At Connext Global Solutions, we’re focused on innovating and elevating business processes for world-class companies across diverse industries. We’re looking for a dedicated US Property...

  • Primary Care Support Associate

    3 days ago

    Cainta, Calabarzon, Philippines Maxicare Health Care Full time ₱100,000 - ₱150,000 per year

    Customer Care RepresentativeWe are looking for a Customer Care Representative (CCR) to join our Primary Care team. The CCR will serve as the first point of contact for patients, ensuring excellent service, assisting doctors, and supporting smooth clinic operations.Key ResponsibilitiesWelcome and assist patients at the front deskVerify patient details and HMO...

  • Primary Care Support Associate

    1 week ago

    Cainta, Calabarzon, Philippines Maxicare Health Care Full time ₱150,000 - ₱250,000 per year

    We are looking for a Customer Care Representative (CCR) to join our Primary Care team. The CCR will serve as the first point of contact for patients, ensuring excellent service, assisting doctors, and supporting smooth clinic operations.KEY RESPONSIBILITIESGreet and triage patients at the front deskVerify patient identity and Maxicare/HMO coverageCheck vital...

  • Warehouse Associate

    3 days ago

    Cainta A, Philippines Ellebasy Medicale Trading Full time ₱204,000 per year

    WE'RE HIRING: WAREHOUSE ASSOCIATEJoin our growing company and be part of a team that values accuracy, integrity, and efficiency.Position: Warehouse AssociateLocation: Cainta, RizalEmployment Type: Full-timeKey Responsibilities:Receive, inspect, and store pharmaceutical products following company standards.Ensure accurate picking, packing, and dispatch of...

  • Accounting Associate

    2 weeks ago

    Cainta, Philippines Boldrimpact Full time

    A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five...