Customer Success

1 week ago


Pampanga Philippines Buscojobs Full time

Job Description and Qualifications refined for clarity.

Qualifications
  • Bachelor's Degree in Marketing or Management
  • 1-2 years experience in Customer Service or Sales and Marketing
  • Proficient in Word, Excel and PowerPoint
  • Must be approachable and accommodating
  • Good in oral and written communication
  • Willing to start immediately in Porac, Pampanga
  • Education: Bachelor's (preferred)
  • Experience: Customer Support Representative: 1 year (preferred)
  • Language: English (preferred)
Responsibilities
  • Communicate with clients for their collection and loans requirements such as signing of legal documents; issuance of PDC; submission of requirements and follow up updating.
  • Assist buyers on any concern, relay and update them for any developments.
  • Encoding, filing, typing of legal documents in the system and transmit notarized documents.
  • Accommodate online and face-to-face credit investigation.
  • Update necessary reports: Buyer's profile, Background profile, and progress report for delinquent buyers.
  • Coordinate with other departments for transactions, construction updates, documentation and loans updates.
  • Any work-related tasks given by superiors.
Benefits
  • Health insurance
  • Pay raise
Schedule
  • 8 hour shift
  • Day shift
Supplemental Pay
  • 13th month salary
  • Bonus pay
  • Overtime pay
  • Performance bonus
Education & Experience
  • Bachelor's degree (preferred)
  • Customer Support Representative: 1 year (preferred)
  • English language (preferred)
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