Talent Development Ops Manager

1 week ago

Metro Manila Philippines Buscojobs Full time

Talent Development Ops Manager

Location: Taguig, National Capital Region

Salary: ₱1,500,000 - ₱2,500,000 per year (approximate; currency shown as local)

Posted: Today

Job Description

Join our Team

About the Team: You will join our Global HR Shared Services – Talent and Learning Operations team, which supports critical HR processes across three key locations: Manila, New Delhi, and Romania. As part of a shared service center, we ensure efficient and consistent execution of talent acquisition, learning administration, and HR process delivery for the organization globally.

Role Overview: The Manager, Talent & Learning Operations will lead a multicultural team to deliver end-to-end talent and learning services. You will drive process excellence, digital transformation, and continuous improvement while ensuring compliance with global HR policies and data-privacy regulations.

Key Responsibilities:

  • Lead and coach a team of HR operations specialists across multiple geographies, fostering professional development and performance.
  • Oversee Talent and Learning service delivery: onboarding, learning program administration, performance cycle support, and reporting.
  • Implement process optimization initiatives, leveraging AI-driven tools, RPA, and other digital solutions to automate repetitive tasks.
  • Define, monitor, and report on key HR KPIs; translate data insights into action plans for efficiency gains.
  • Partner with stakeholders (HR business partners, IT, Finance) to manage change, resolve escalations, and drive customer-centric service improvements.
  • Ensure adherence to global HR policies, compliance standards, and data privacy regulations in all operations.

Essential Skills & Experience:

  • Proven people management and leadership experience in a shared services or HR operations environment.
  • Strong knowledge of Talent and Learning operations, service delivery models, and HR policies/compliance.
  • Track record of driving process excellence, continuous improvement, and automation.
  • Excellent stakeholder engagement, change-management, and customer-centric mindset.
  • Analytical skills to interpret HR data, track KPIs, and generate actionable insights.

Qualifications:

  • Bachelor's Degree holder in Psychology, IT, or related
  • Amenable to work under hybrid setup (McKinley office)

Desired Skills:

  • Hands-on experience with SuccessFactors or AI-driven HR solutions.
  • Advanced project-management certifications (e.g., PMP) or lean/six-sigma credentials.
  • Microsoft Power Platform

Why join Ericsson?

At Ericsson, you’ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what’s possible. You’ll be challenged, but you won’t be alone. You’ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Equity, Diversity and Inclusion: Ericsson is an Equal Opportunity Employer. We champion diversity and inclusion in everything we do and encourage people from all backgrounds to apply.

Primary country and city: Philippines (PH) | Taguig McKinley Hill

Note: This advertiser has chosen not to accept applicants from your region.

EOE and accommodation information available upon request.

#J-18808-Ljbffr

  • Management Associate

    1 week ago

    , Metro Manila, Philippines Gusta Gelato Full time

    Overview Management Associate (People Ops) — Gusta Gelato About the Role At Gusta Gelato, we are building the next great consumer brand out of the Philippines — aiming to grow in a startup style. We’re hiring a Management Associate (People Ops) to help us grow both our team and our business. Your starting focus will be on People & Culture — from...

  • Truck Supply Coordinator

    3 weeks ago

    , Metro Manila, Philippines Buscojobs Full time

    Overview Role: Truck Supply Coordinator, Supply Ops SPX Express (Meycauayan, Bulacan). The HR Recruitment Analyst will identify key talent needs to execute business strategy and develop plans to proactively address the needs of the customer. Match supply to the demand, close roles, manage scheduling issues & execute sourcing strategy across one or more...

  • Senior Executive-Data Management and Analytics-Data Ops/Data Analyst

    3 weeks ago

    , Metro Manila, Philippines EXL Full time

    Senior Executive-Data Management and Analytics-Data Ops/Data Analyst Join to apply for the Senior Executive-Data Management and Analytics-Data Ops/Data Analyst role at EXL Using analytical, organizational and communication skills, this position is responsible for providing high level financial, plan and administrative analysis, preparation and review of...

  • Talent Management Lead

    1 week ago

    , Metro Manila, Philippines Buscojobs Full time

    Talent Management Lead – Muntinlupa Posted today Overview Responsible for co-creating and executing talent management programs to develop and nurture talent and future leaders across the group to meet current and future business requirements. The role will co-create and implement learning and development strategies and programs, design career pathways and...

  • Head of Talent Management

    3 weeks ago

    , Metro Manila, Philippines Rockwell Land Corporation Full time

    Overview The Head of Talent Management will play a strategic role in shaping and executing Rockwell Land’s talent strategy. This executive-level position is responsible for leading Talent Management, Learning & Development, and Organizational Development (OD) initiatives to build a high-performing and engaged workforce. The role involves collaborating with...

  • Talent Acquisition Coordinator

    3 weeks ago

    , Metro Manila, Philippines Five9 Full time

    Join to apply for the Talent Acquisition Coordinator role at Five9 . Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while...

  • MANAGER, TALENT AQUISITION

    3 weeks ago

    , Metro Manila, Philippines eClerx Full time

    Join to apply for the MANAGER, TALENT ACQUISITION role at eClerx . About the Role We are seeking a highly skilled and driven Talent Acquisition Manager – Sourcing to lead and optimize our sourcing strategies. This role is critical in building strong talent pipelines, managing sourcing teams, and ensuring we attract top-tier candidates to meet our growing...

  • Supply Chain Ops Team Lead

    2 weeks ago

    , Metro Manila, Philippines Oman Shell Full time

    Supply Chain Ops Team Lead page is loaded## Supply Chain Ops Team Leadlocations: Dela Rosa - Street officetime type: Full timeposted on: Posted Yesterdayjob requisition id: R , Philippines**Job Family Group:**Contracting and Procurement**Worker Type:**Regular**Posting Start Date:**September 22, 2025**Business unit:**Projects and...

  • Business Development Manager

    3 weeks ago

    , Metro Manila, Philippines Aurora Talent Full time

    We are seeking a Business Development Manager to lead business growth in renewable energy with a focus on bioenergy, biomass, and integrated energy solutions. Build long-term partnerships with commercial and industrial clients across the Philippines. Key Responsibilities Drive sales strategies for bioenergy, biomass, and energy solutions. Identify and close...

  • QSR Ops Engineer

    4 weeks ago

    Manila, National Capital Region, Philippines TrendMicro Full time

    QSR Ops Engineer page is loaded## QSR Ops Engineerlocations: Manilatime type: Full timeposted on: Posted Todayjob requisition id: R0008075As the number of cyberattacks and digital threats continue to grow, our world needs more passionate and innovative individuals who seek to be trailblazers in and shapers of the rapidly evolving cybersecurity...