SERVICE MANAGER

4 weeks ago


Quezon City, Philippines Private Advertiser Full time

Key Responsibilities Oversee service operations to ensure profitability, efficiency, and customer satisfaction Develop pricing strategies, service forecasts, and marketing initiatives Manage workshop, reception, and service administration workflows Lead performance planning, monitoring, and evaluation aligned with company goals Supervise staff development, resource management, and policy compliance Maintain and expand customer database and service records Recommend process improvements and ensure adherence to operational standards Build external partnerships and represent the department in key meetings Qualifications Bachelor’s degree in business management / administration or related field Six (6) years of relevant experience, four (4) years of which are in a managerial capacity Proven experience in automotive service management or related field Strong leadership, analytical, and organizational skills Excellent communication and customer service orientation Familiarity with performance management systems and service marketing #J-18808-Ljbffr


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