Customer Experience Executive

Overview Probe Group Taguig, National Capital Region, Philippines Job Description: Customer Experience Executive position to provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by performance metrics. Under the supervision of the Circle Leaders. Job Summary Under the supervision of the...

JOB SUMMARY:Under the supervision of the Circle Leaders, the primary objective of the Customer Experience Executive position is to provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics.Educational Attainment:At least a Senior High School GraduateDesired Years...

Overview Customer Experience Executive - BGC role at Probe Group, Taguig, National Capital Region, Philippines. Responsibilities Under the supervision of the Circle Leaders, the primary objective of the Customer Experience Executive position is to provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as...

Explore our end-to-end career opportunities across CX strategy, real-time speech analytics, conversational AI, outsourcing and digital transformation solutions. Contribute to projects that transform customer experiences and help leading brands connect with their audiences in meaningful ways.Life at Probe GroupCulture Our unique passion-focused culture...

Key Responsibilities:Develop and implement strategies to increase active customer base and eCommerce salesCoordinate local and regional marketing campaigns and activitiesProduce engaging creative materials for campaigns and eventsEvaluate campaign effectiveness and optimize marketing efforts within budgetConduct market research and competitor...

The Customer Experience Manager will be the key driver of a customer-first strategy across all touchpoints—from sales to aftersales and post-purchase interactions. You will work closely with internal teams and dealership networks to enhance satisfaction, loyalty, and retention by leading initiatives like Net Promoter Score (NPS), Mystery Shopper...

A customer service executive supports customers by answering questions, and responding to complaints. They're the front line of support for customers and merchants and they help ensure that customers are satisfied with our services.Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer...

Execute and manage perfect store on-line experience for assigned brands across various platforms.Work closely with internal stakeholders to ensure fit-for-use e-tail content and online assets to create high impact store experience.Support Digital Brand Manager in executing and managing perfect store on-line experience for assigned brands across various...

ACustomer Service Executivesupports customers by answering questions and responding to complaints. They're the front line of support for customers and merchants and they help ensure that customers are satisfied with our services.Key ResponsibilitiesMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly...

OverviewA Customer Service Executive supports customers by answering questions and responding to complaints. They are the front line of support for customers and merchants and help ensure that customers are satisfied with our services.ResponsibilitiesMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding...