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Hotel Manager
4 weeks ago
Operations Management
Manage daily hotel operations across key departments: front office, housekeeping, maintenance, food & beverage, and guest services.
Ensure smooth coordination and operational efficiency while maintaining high service standards.
Team Leadership
Supervise staff recruitment, training, scheduling, and performance evaluations.
Foster a positive, team-oriented environment that encourages motivation, collaboration, and accountability.
Guest Experience
Prioritize guest satisfaction by addressing feedback and concerns promptly and professionally.
Handle special requests and resolve complaints to ensure a consistently high-quality guest experience.
Financial Management
Monitor departmental budgets, control operating costs, and drive revenue growth.
Prepare financial reports and analyze key performance indicators to support informed decision-making.
Regulatory Compliance & Safety
Ensure full compliance with health, safety, and brand standards.
Oversee security measures and emergency procedures to safeguard guests, staff, and assets.
Sales and Marketing Initiatives
Work with marketing teams or external partners to enhance the hotel's visibility and brand reach.
Develop and implement special offers, packages, and campaigns to attract guests and boost bookings.
