Product Technical Support II

Responsibilities Equipment Setup and Maintenance: Responsible for setting up, testing, and maintaining technical equipment (e.g., sound systems, projectors, lighting) to ensure smooth operation during events or productions. Troubleshooting and Technical Support: Provide on-site technical support, resolving any issues with equipment or systems promptly to...

Responsibilities Support sales efforts by preparing promotional materials and managing leads. Help track sales performance metrics and reports. Coordination and Collaboration: Act as a liaison between the branch and other departments or branches. Qualifications High school diploma or equivalent; a degree in Business Administration or a related field is...

Technical Support Representative II – Quezon City Work Set Up: at The Sactum in Quezon City Start Date: October 20, 2025 The Technical Support Representative II is responsible for providing advanced technical support to customers who are experiencing technical issues with their products or services. This position uses technical knowledge to identify and...

Overview We are looking for a dedicated Sales Technical Support Specialist to join our team. In this role, you will assist our sales team by providing technical expertise to customers, ensuring smooth product installation and setup, and troubleshooting any issues. You will collaborate with both customers and internal teams to resolve inquiries and ensure...

Responsibilities Provide technical assistance and support for incoming queries and issues related to software and hardware. Diagnose and troubleshoot technical problems via phone, email, and chat. Document customer interactions and maintain accurate records of issues and resolutions. Collaborate with team members to enhance customer service and improve...

Responsibilities Provide technical assistance and support for incoming queries. Diagnose and troubleshoot hardware and software issues. Guide users through step-by-step solutions. Document issues and track resolutions in ticketing system. Collaborate with other teams to improve customer experience. Maintain up-to-date knowledge of products and services....

The IT Technical Support Specialist provides first-line technical support to end-users within the organization. This role is responsible for resolving a wide range of IT issues, including hardware and software troubleshooting, network connectivity problems, and user account management. Overview Responsibilities Provide technical support to end-users: Respond...

Technical Support: Respond to technical inquiries and resolve issues related to hardware, software, and network systems. Troubleshooting: Diagnose and troubleshoot problems with computers, printers, operating systems, and other IT-related equipment. User Assistance: Provide on-site or remote support for employees experiencing technical difficulties. Software...

About the Role: WeAnswer BPO is seeking a Technical Product Manager to drive innovation and growth for our SaaS and AI-powered automation platforms. This role requires a strong technical background, leadership skills, and the ability to translate complex concepts into business value. If you're passionate about building cutting-edge solutions and leading...

Share Overview IT Technical Support Job Description An IT Technical Support Specialist is responsible for providing assistance to users who encounter technical issues with hardware, software, networks, and other IT systems. Their role ensures that end-users experience minimal downtime and that systems operate smoothly. Responsibilities Troubleshooting:...