Healthcare Services Associate

7 days ago

Pasig, Philippines Hive Health Full time

Ready to make an impact? At Hive Health and HPPI, a subsidiary of Hive Health, we’re on a mission to make healthcare radically more accessible for all—and we need passionate, driven individuals to help us make it happen. If you thrive in a fast-paced, innovative environment and want to work on solutions that truly matter, we’d love to meet you Hi We’re Hive Health About us Hive Health is on a mission to provide the best-in-class health plans for small-medium businesses (SMBs) in the Philippines. We offer comprehensive, hassle-free digital health insurance plans through our all-in-one platform. Founded at Harvard and Stanford and backed by top global investors such as Y Combinator, this award-winning startup is revolutionizing access to quality, affordable healthcare for millions of Filipinos, one SMB at a time. About the Role As a Healthcare Services Associate, you will be part of an innovative cross-functional team working to transform the delivery of patient care services in a fast-paced, entrepreneurial environment. This is a dynamic role involving both direct clinical provider interactions as well as driving operational excellence in patient’s care coordination. You will work closely with the Hive leadership to develop and manage healthcare provider relationships, facilitate differentiated patient care experience, and provide direct input into product feature improvements. Responsibilities As a Healthcare Services Associate , your roles and responsibilities include: Managing and optimizing teleconsult operations, ensuring quality standards and member satisfaction are met Planning and facilitating the execution of medical services such as onsite and clinic-based physical exams, vaccination drives and drug tests, ensuring logistical details are effectively managed Fostering relationships with Hive Health accredited providers to enhance health availments of members Supervising and coordinating the activities of healthcare personnel across multiple companies, ensuring consistent delivery of healthcare services Support responses to patient inquiries related to their healthcare needs, coverage & benefits, and coordinate routing to accredited providers Evaluating and identifying improvements to the existing insurance operation processes Support the company in relation to product development, business development, customer success, and other workstreams, as necessary Qualifications At least 1 year of relevant experience in project management or medical related fields Strong organizational and multitasking skills Creative, detail-oriented, proactive in problem solving and identifying opportunities Curious, results-driven, ownership mentality with growth mindset Excellent verbal and written communications Collaborative team player with the ability to adapt quickly in a fast-paced environment Passion for innovation in healthcare Join our team as we revolutionalize healthcare in the Philippines—and beyond ✨ Day 1 benefits for full-time employees – because we practice what we preach Enjoy comprehensive healthcare coverage for you and your dependent, and paid time off from the start.

  • Healthcare Services Associate

    2 weeks ago

    Pasig, National Capital Region, Philippines Hive Health Full time ₱600,000 - ₱1,200,000 per year

    Ready to make an impact?At Hive Health and HPPI, a subsidiary of Hive Health, we're on a mission to make healthcare radically more accessible for all—and we need passionate, driven individuals to help us make it happen. If you thrive in a fast-paced, innovative environment and want to work on solutions that truly matter, we'd love to meet you Hi We're Hive...

  • Healthcare Quality Manager

    3 weeks ago

    Pasig, Philippines Omega Healthcare Management Services, Inc. Full time

    Manage a team of 5-10 SQ TLs spread across different LOBs. Coach, guide, and support Quality & Process Improvement teams to perform defined quality improvement tasks. Prioritize and allocate improvement projects based on internal and external quality data. Conduct periodic performance review of progress made on improvement projects and plan course...

  • Healthcare Associates

    1 week ago

    Pasig, National Capital Region, Philippines Omega Healthcare Management Services Inc. Full time ₱150,000 - ₱250,000 per year

    Job Duties and Responsibilities· Prioritize incoming authorization and referral requests according to queue urgency· Review patient's clinical and chart documentation related to the service submitted by the provider's office· Obtain and/or follow up on authorization and referral requests from the patient's payer/s through any of the following...

  • Healthcare Associate

    2 days ago

    Pasig, National Capital Region, Philippines Omega Healthcare Management Services Inc. Full time ₱150,000 - ₱250,000 per year

    Job Duties and Responsibilities· Prioritize incoming authorization and referral requests according to queue urgency· Review patient's clinical and chart documentation related to the service submitted by the provider's office· Obtain and/or follow up on authorization and referral requests from the patient's payer/s through any of the following...

  • Customer Service Representative

    6 days ago

    Pasig, National Capital Region, Philippines Omega Healthcare Management Services Pvt. Ltd.. Full time ₱144,000 - ₱216,000 per year

    OMEGA HEALTHCARE MANAGEMENT SERVICES INC.Is currently looking for:CUSTOMER SERVICE REPRESENTATIVES FOR HEALTHCARE ACCOUNT 30K Sign-in BonusThe job of a Healthcare Executive covers handling inbound and outbound customer service support calls. Work in a spirit of teamwork and cooperation, convey a sense of competence and commitment, use initiative to learn new...

  • Customer Experience Associate

    4 weeks ago

    Pasig, Philippines Enshored Full time

    Customer Experience Associate (Healthcare) Enshored, Pasig, National Capital Region, Philippines Overview Customer Experience Associate (Healthcare) role at Enshored. The role involves delivering high-quality customer support and concierge-style guidance to Lifeforce customers across multiple channels, while maintaining up-to-date knowledge of products,...

  • US Healthcare Sourcing Specialist

    2 days ago

    Pasig, National Capital Region, Philippines MCM & Associates LLC Full time ₱240,000 - ₱360,000 per year

    MCM & Associates is actively hiring for Healthcare Sourcing Specialist from the Philippines, to contribute to our esteemed healthcare recruitment initiatives in the United States. As the in-house recruitment partner for Prime Healthcare, Alliance for Wellness, and other prominent healthcare organizations in the USA, we provide a platform for professionals...

  • Healthcare / Customer Service Representative

    2 weeks ago

    Pasig, Philippines Lexie Staffing co. Full time

    Respond to customer inquiries regarding healthcare services and support. Assist patients with scheduling appointments and managing their medical records. Provide information about healthcare plans, procedures, and policies to clients. Collaborate with healthcare professionals to ensure patient satisfaction. Handle customer complaints and resolve issues in a...

  • Healthcare Customer Service Representative

    22 hours ago

    Pasig, Philippines HRTX Full time

    We are seeking a detail-oriented and compassionate Customer Service Representative (CSR) to join our Healthcare team, specifically supporting prior authorization services. In this role, you will assist patients, providers, and pharmacy professionals by verifying benefits, explaining coverage, and facilitating prior authorization requests for healthcare...

  • Service Management Associate

    1 week ago

    Pasig, National Capital Region, Philippines Myriad ICT Services, Inc. Full time ₱360,000 - ₱420,000 per year

    The Service Management Associate will be responsible for proactively managing accounts with recurring service issues. This role focuses on identifying problematic accounts, coordinating with repair teams, monitoring restoration progress, and conducting quality sampling to ensure permanent resolutions and high service reliability.Job Type: Full-timePay:...