Healthcare / Customer Service Representative

2 weeks ago


Pasig, Philippines Lexie Staffing co. Full time

  • Respond to customer inquiries regarding healthcare services and support.
  • Assist patients with scheduling appointments and managing their medical records.
  • Provide information about healthcare plans, procedures, and policies to clients.
  • Collaborate with healthcare professionals to ensure patient satisfaction.
  • Handle customer complaints and resolve issues in a timely manner.
Requirements
  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: 0–2 years.
  • Skills and Competencies: Strong communication and interpersonal skills.
  • Skills and Competencies: Basic knowledge of healthcare practices and customer service principles.
  • Qualities and Traits: Empathetic, patient-focused, and detail-oriented.
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