Senior Account Manager

Client Account Assistant Manager - Work From Home

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Job Description

Vericle Corporation, a US-based parent company. We are a Health IT and RCM service company with a leading-edge EHR software product and a medical billing BPO. We are looking for a self-driven client account manager assistant to build and scale up this enterprise. A competitive base salary and generous fringe benefits supplemented by growth-based bonuses make this job especially attractive for entrepreneurial-minded professionals who value autonomy and expect to profit from growth.

Responsibilities

• Assist in building and managing strong and lasting client relationships during the entire client lifecycle. Maximize testimonials and client referrals and minimize client attrition
• Promote teamwork with providers. Provide the practice owners and office staff with a Single Point of Contact (SPOC) to EHR developers, training staff, and RCM analysts
• Help practice owners reach their business goals using Vericle software and services
• Improve client profitability, including RCM, office workflow, compliance, EHR configuration, patient scheduling, and patient care documentation
• Discover and troubleshoot client practice management and RCM problems
• Teach practice owners how to use Vericle’s embedded analytics and 3-rd party apps to improve office profitability, patient flow, compliance, and billing processes
• Build state-of-the-art Client Relationship Management (CRM) processes and systems to improve the professionalism and scalability of Vericle systems and services

Qualifications

• 2+ years of Client Account Management for a medical billing BPO
• Experience in managing multiple healthcare provider relationships in US
• Knowledgeable in healthcare insurance policy concepts
• Familiar with US medical insurance industry and insurance claims processing cycle
• Knowledge of ICD-10, CPT, and HCPC
• Understand CMS-1500 and UB-04 claim formats

Skills

• Motivated self-starter
• Solid problem-solving and learning skills
• Commitment to and expectation for teamwork
• Excellent verbal and written communication skills
• Comfortable at conflict resolution
• Comfortable working in Eastern Time

Note

• Must have stable internet connection minimum of 5 MBPS
• Must be comfortable working the US business hours
• Must own a laptop with at least 8 GB memory

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Business Development Executive

Posted today

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Job Description

2. Conducts area saturation, provides market intelligence in his/her designated area of responsibility.

3. Receives and resolves customer complaints and problems in a timely manner.

4. Provides quotations, contracts, and other necessary documents to manage client requirements.

5. Conducts product presentation to new and existing clients.

Job Qualification

• A university degree in marketing or business studies is preferred
• A minimum of 3 years of related experience or training in Logistics/Warehousing/Distribution sectors
• Excellent oral and written communication skills
• Proficient with Microsoft Word, Excel and Powerpoint
• A team player
• Willing to cover Northern Manila, Central Luzon and Tarlac territories
• Results-oriented
• With a valid driver’s license

Job Types

Full-time, Permanent

Salary

Php18,000.00 - Php20,000.00 per month

Benefits

• Flextime
• Paid training

Schedule

8 hour shift

Supplemental pay types

• 13th month salary
• Commission pay
• Performance bonus

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