Game Operations Specialist

2 weeks ago

Taguig, Philippines Kingwin Ventures Inc. Full time

Game Operations Specialist Responsible for the daily execution of game operations, ensuring a smooth player experience and achieving platform performance goals. Key Responsibilities: Monitor platform game data and player behavior; analyze key metrics such as Net NPL and betting participation, and adjust game order based on performance and operational rules; Launch new games that meet platform requirements, and promptly remove games or providers under maintenance or non-compliance; Possesses sharp market insight, proactively identifies high-potential games, and formulates effective game ranking and recommendation strategies to enhance player engagement and retention. Coordinate and support promotional campaigns in collaboration with game providers; Work closely with cross-functional teams (Tech, Customer Service, Design, etc.) to ensure smooth activity launches and timely issue resolution; Generate daily, weekly, and monthly game operation reports with actionable insights and optimization recommendations; Ensure all platform content and activities comply with regulatory standards (e.g., PAGCOR requirements), and provide corrective reports when necessary. Qualifications: Prior experience in game platform or game operations preferred; Strong data analysis skills and proficiency in Excel and backend configuration processes; Excellent communication, coordination, and accountability; Fluent in English is an advantage. #J-18808-Ljbffr

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