Service Delivery Manager
5 days ago
Service Delivery Manager The Service Delivery Manager oversees end-to-end delivery of client campaigns in Customer Support, Data Labelling, and Content Moderation. This role ensures operational excellence, client satisfaction, and consistent achievement of performance and quality targets. The SDM acts as the bridge between clients and internal teams, leading execution, communication, and continuous improvement to maintain BUNCH’s high service standards. Key Responsibilities Manage daily operations of assigned client campaigns, ensuring all SLAs, KPIs, and quality targets are consistently met. Oversee staffing, scheduling, and workload distribution to maintain efficient coverage across shifts and campaigns. Act as the main point of contact for clients, handling escalations, performance updates, and regular business reviews. Collaborate with internal teams (Training, QA, HR, and Workforce Management) to align on performance goals and process changes. Review operational reports and analytics to identify trends, root causes, and improvement opportunities. Lead team huddles, calibration sessions, and process alignment meetings with internal and client stakeholders. Develop, update, and maintain documentation including SOPs, process flows, and performance reports. Support onboarding of new projects, including process setup, training coordination, and knowledge
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Bacoor, Philippines BUNCH Full timeA modern outsourcing service provider in Cavite is seeking a Service Delivery Manager to oversee client campaigns in Customer Support, Data Labelling, and Content Moderation. The ideal candidate has 5+ years of BPO experience, strong leadership skills, and a proven track record in service delivery. This full-time role offers competitive remuneration and...
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Delivery Driver
4 weeks ago
Bacoor, Philippines Infinity Outsourcing Services Full timeKey Responsibilities and Duties Transporting Goods: Pick up and drop off packages, parcels, or other items from a distribution center or business to customer locations. Route Optimization: Plan and follow efficient routes to meet delivery schedules and navigate in various weather conditions. Vehicle Maintenance: Conduct daily vehicle inspections, perform...
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Delivery Driver
2 weeks ago
Bacoor, Philippines Infinity Outsourcing Services Full timeKey Responsibilities and Duties Transporting Goods: Pick up and drop off packages, parcels, or other items from a distribution center or business to customer locations. Route Optimization: Plan and follow efficient routes to meet delivery schedules and navigate in various weather conditions. Vehicle Maintenance: Conduct daily vehicle inspections, perform...
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Delivery Helper
2 weeks ago
Bacoor, Calabarzon, Philippines ITEC Full time ₱100,000 - ₱200,000 per yearRole and ResponsibilitiesA Truck/Delivery Helper assist a company driver with all deliveries. The delivery helper's responsibilities include loading and unloading products by hand or by use of hand trucks, collecting all rejected products upon approval by customer service, and ensuring that the delivery vehicle is always clean. You should also be able to...
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Food Delivery Rider
2 weeks ago
Bacoor, Calabarzon, Philippines Samgyup sa Bahay Full time ₱194 per yearJob Summary:The Food Delivery Rider & Server is a dual-role team member responsible for providing excellent customer service by serving food and beverages in-store, and for ensuring safe, timely delivery of orders to customers or branches. The role supports both front-of-house operations and external logistics, maintaining high standards of service,...
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rider
8 hours ago
Bacoor, Calabarzon, Philippines Techcare Electronics Service Center Full time ₱200,000 - ₱250,000 per yearAbout the roleTechcare Electronics Service Center is seeking a dedicated and reliable Rider to join our team in Bacoor, Cavite. As a Rider, you will be responsible for the safe and efficient delivery of home services, including checking, repairing, and installing air conditioning and refrigeration appliances at our customers' locations. This is a full-time...
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Proof of Delivery Team Head
8 hours ago
Bacoor A, Philippines in1go technologies Full time ₱400,000 - ₱800,000 per yearWe are seeking a meticulous and detail-oriented Proof of Delivery (POD) Auditor with a strong accounting background to ensure the accuracy and completeness of delivery documentation. The POD Auditor will be responsible for verifying delivery confirmations against invoices, investigating discrepancies, and maintaining accurate records. The ideal candidate...
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Assistant Technician
9 hours ago
Bacoor A, Philippines TechCare Electronics Service Center Full time ₱192,000 per yearTechcare Electronics Service Center is seeking a full-time Rider to join our team in Bacoor, Cavite. As a Rider, you will be responsible for the timely and efficient service of air conditioning, washing machine, Television and refrigeration, ensuring customer satisfaction and supporting our technicians in providing high-quality repair and maintenance...
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Service Master
2 weeks ago
Bacoor, Calabarzon, Philippines Max's Kitchen Inc. Full time ₱24,000 - ₱36,000 per yearTo contribute to the growth and profitability of store operations by providing excellent overall guest experience through service quality standards executionKey Result Area 1: Customer Satisfaction Delivery Through Product Quality Standards ExecutionConsistently implements service quality standards such as welcoming and seating guests, taking guests' orders,...
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Service Master
9 hours ago
Bacoor, Calabarzon, Philippines Max's Kitchen Inc. Full time ₱72,000 - ₱144,000 per yearTo contribute to the growth and profitability of store operations by providing excellent overall guest experience through service quality standards executionKey Result Area 1: Customer Satisfaction Delivery Through Product Quality Standards ExecutionConsistently implements service quality standards such as welcoming and seating guests, taking guests' orders,...
