Training Support Specialist

Training Support Specialist page is loaded## Training Support Specialistlocations: Cebu Philippines R&Dtime type: Full timeposted on: Posted Todayjob requisition id: R4458Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work. **Responsibilities :**JOB PURPOSE/MISSION/SUMMARY:The Training Support Specialist is responsible for the success of the onlinetraining program for the sales team as part of the sales enablement mandate.This person is responsible for the formatting, editing and accessibility of trainingmodules for the sales team, as well as implementation and coordination of thetraining schedule with trainees as needed, collaborating with reports specialiststo generate reports and dashboards, analyze and recommend opportunities toimprove the online training program and implementation.KEY ROLES & RESPONSIBILITIES / KEY JOB FUNCTIONS· Content administration and coordination:Responsible for the successful upload and utilization of training modules in (RISE)o Format, preview and check the quality of modules to meet pre-upload standardso Coordinate the translation process for modules, as neededo Organize and manage the upload process and ensure accesso Continuously monitor and ensure modules are updated· Training coordination:Coordinate and support the training schedules and assignmentso Communicate with identified trainees on the training scheduleso Assist the trainees on account creation, access, and support needs along the way· Reporting coordination:o Develop and ensure the publication of regular training reports and dashboards in coordination with reporting resources (D2V)o Analyze and provide insight on training metrics· General administration:Manage, troubleshoot, and resolve all issues related to the end-to-end processo Content Administrationo Training Coordinationo Reporting Coordinationo Systems and tools maintenance§ Report issues and request technical assistance as needed· Continuous Improvement:Regularly review the overall process to identify and drive continuous improvement projectsCOMPETENCIES, SKILLS, KNOWLEDGE & ABILITIES§ Process oriented§ Excellent communication skills§ Training or Training support, and/or Systems Support background§ Business and results-driven§ Works well independently and with a cross-functional teamsOLES & RESPONSIBILITIES / KEY JOB FUNCTIONSEDUCATION, EXPERIENCE & CERTIFICATIONS, BASIC REQUIREMENTS§ University degree or college diploma in business or computer science or other related course§ At least 2 years of experience in sales training, training implementation or training in general, or marketing events implementation, or business, marketing, or sales projects implementation, and/or sales and marketing platforms and technologies administration.**Global Privacy Notice**Lexmark is committed to appropriately protecting and managing any personal information you share with us. Click to view Lexmark's Privacy Notice.Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.## Lexmark is a diverse and inclusive workplace where all employees can be their authentic selves and individual differences are valued and celebrated. We believe that our company, our communities and our customers reap the rewards of this. We are proudly an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, color, religion, gender, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression. For more information, .If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact
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