Technical Support Specialist
5 days ago
MS Shift is a fast moving company seeking a team player to join our growing team. Working as part of a professional technical support team , you will participate in providing technical support to our high-end clients. You will be part of a capable team whose mission is to provide a superior customer service by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, MS SHIFT software and hardware installation and set up, assisting with our applications and troubleshooting various technical issues. Onsite and remote support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Note: this is on-site position. Responsibilities Deliver outstanding customer service and knowledgeable technical support/troubleshooting. Install, implement, maintain, troubleshoot and/or repair our software and hardware. Accurately process and record transactions using our internal and detailed ticketing system. Efficiently and effectively escalated deeper technical issues to Supervisor as required to drive to resolution. Offer alternative solutions where appropriate with the objective of retaining system functionality. Follow up and make scheduled call backs to customers. Ensure systems reliability, integrity and security. Stay current with product information, changes and updates. Qualifications Bachelor’s degree in Computer Science or related field. Attention to detail, excellent verbal and written communication skills. 4+ Years of experience in Tech Support. Professional experience in providing technical support to non-technical end users. Experience supporting mission-critical systems by phone. Helpful, friendly and patient attitude with a strong desire to learn. Excellent problem-solving, time management and interpersonal skills. Interest along with the experience/ability to develop a training curriculum and lead classroom trainings. Focused, flexible and works well under pressure. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr
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Technical Support Specialist
3 weeks ago
, Metro Manila, Philippines Coefficient ? Full timeJoin to apply for the Technical Support Specialist role at Coefficient Join to apply for the Technical Support Specialist role at Coefficient Coefficient is a no-code SaaS tool that enables business teams to access their company data in real-time directly from their spreadsheets and make it actionable across the organization. Whether their data lives in...
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Technical Support Specialist
4 weeks ago
, Metro Manila, Philippines Tribute Technology Full timeTechnical Support Specialist At Tribute Technology, we make end-of-life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities around the world celebrate life and pay tribute to those we love. Our comprehensive platform brings together software and technology to provide a...
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Specialist - Technical Support
5 days ago
, Metro Manila, Philippines Okada Manila Full timeJoin to apply for the Specialist - Technical Support role at Okada Manila Troubleshoot and resolve network issues including LAN, WAN, Wi-Fi, and VPN. Configure and maintain network hardware such as routers, switches, and firewalls. Monitor network performance and ensure network security and connectivity. Database Support Provide support for database-related...
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Technical Support Specialist
2 weeks ago
, Metro Manila, Philippines PEAK6 Full timeApex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions supports clients such as Stash, Betterment, SoFi, Webull, and more than 20 million of our clients’...
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IT Technical Support Specialist
4 weeks ago
, , Philippines Logisprint Inc. Full timeAn IT Technical Support Specialist is a critical role responsible for ensuring the smooth operation of the company's technology systems. Act as the primary point of contact for users experiencing technical difficulties with hardware, software, or network issues. IT Technical Support Specialist: Essential Qualifications Experience: A minimum of one year of...
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Technical Support Specialist
5 days ago
, Metro Manila, Philippines Domain Full timeCoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their...
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Technical Support Specialist
3 days ago
, Metro Manila, Philippines ClearDesk Full timeAre you tech-savvy, organized, and curious about renewable energy? Do you enjoy digging into data, solving problems, and keeping systems running smoothly behind the scenes? In this remote role, you’ll support solar operations by ensuring systems are set up correctly, monitored effectively, and well-documented. Our Story Starts with People Like You The two...
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Technical Support Specialist
4 weeks ago
, Metro Manila, Philippines Tribute Technology Full timeTechnical Support Specialist (Crystal Reports) At Tribute Technology, we make end‑of‑life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities around the world celebrate life and pay tribute to those we love. Our comprehensive platform brings together software and...
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Technical Support Specialist
2 weeks ago
, , Philippines ValueLabs Full timeTechnical support: Oversee major incidents, mitigate risks, and provide stability through proactive solutions. Responsibilities Strong knowledge of cloud-based services with excellent knowledge of Windows Servers OS, Linux, Active Directory, and networking. Work cross-functionally with internal teams to improve support processes, lead strategic initiatives,...
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Sales Technical Support
3 weeks ago
, Davao del Sur, Philippines JOEL TECH TECHNICAL SERVICES Full timeResponsibilities Equipment Setup and Maintenance: Responsible for setting up, testing, and maintaining technical equipment (e.g., sound systems, projectors, lighting) to ensure smooth operation during events or productions. Troubleshooting and Technical Support: Provide on-site technical support, resolving any issues with equipment or systems promptly to...