Call Center Representative

Responsibilities Assist customers with inquiries and provide excellent customer service. Manage incoming calls and provide information on products and services. Document customer interactions and update records in the database. Resolve customer complaints and escalate issues when necessary. Work closely with the team to improve service delivery and customer...

Responsibilities Answer incoming calls and respond to customer inquiries in a professional and courteous manner. Make outbound calls to follow up on customer requests or conduct surveys (if applicable). Identify customer needs and provide accurate, valid, and complete information using the right methods/tools. Handle customer complaints, provide appropriate...

Overview Hybrid - Rizal 3-5 Yrs Exp Bachelor Full-time Job Description Collaborate with clients and internal call center teams to build, customize, and analyze reports using diverse data sets. The goal is to evaluate marketing performance, quality metrics, customer behavior, and KPI achievement. Responsibilities At least 5 years of BPO experience in a...

Overview On-site - Rizal. 1-3 yrs Exp. High/Senior High School. Full-time. Responsibilities Handle inbound and outbound calls from customers to provide assistance. Address customer inquiries and resolve issues efficiently. Maintain customer satisfaction through effective communication and problem-solving skills. Assist in scheduling appointments and managing...

URGENT HIRING: Call Center Agents – Up to Php29,000! Virtual Application Process | Onsite Work Setup Are you ready to jumpstart your career in a dynamic BPO environment? We're hiring Call Center Agents with sales experience! Apply now and get the opportunity to earn up to Php29,000 per month! Qualifications: At least 6 months BPO sales experience...

Core Roles The successful candidate will be responsible for the following roles: Schedule Manager Email Manager Contact Manager Project Support Manager Meetings Support Personal Time Off Gatekeeper Creative/Marketing Support for CEO Projects Responsibilities Schedule Manager Manage and maintain the CEO’s calendar in Zoho Calendar. Coordinate internal and...

Role Purpose Provide administrative and operational support to one of our clients in the insurance industry by maintaining accurate CRM data, tracking policies and commissions, and ensuring workflows in AgencyBloc are organized, consistent, and reliable. The goal is to improve efficiency, reduce attrition, and free up leadership time during the busy Open...

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries,...

Responsibilities Perform assigned field visits of locations connected to debt cases according to work procedures. Negotiate effectively with debtors to maximize recovery of delinquent accounts. Perform telephone reminder calls with time and frequency limits set by law to maintain close contact with assigned accounts. Record genuinely and completely all...

Overview Join to apply for the Remote Sales Representative role at Mass Markets . MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry....