Call Center Representative

3 weeks ago


Rizal, Philippines KMDC Employment Services Full time

Responsibilities Assist customers with inquiries and provide excellent customer service. Manage incoming calls and provide information on products and services. Document customer interactions and update records in the database. Resolve customer complaints and escalate issues when necessary. Work closely with the team to improve service delivery and customer satisfaction. Requirements Educational & Experience Qualifications: High School Diploma or equivalent must have at least 1yr. International Call Center Experience. Educational & Experience Qualifications: Completed at least 2yrs. in college must have at least 6mos. international call center exp. Skills and Competencies: Proficient in English language, strong customer service skills Qualities and Traits: Excellent communication skills, ability to work in a fast-paced environment Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively Working Conditions: Call center environment. #J-18808-Ljbffr



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