
Customer Support Specialist
1 week ago
Technical Recruiter (APAC) || Hiring Talent in Singapore || Malaysia || Philippines || Hong Kong || Dubai || About the Role The Senior Associate will manage complex customer interactions, handle escalations, and mentor junior associates while ensuring a high level of customer satisfaction. This role combines hands-on service delivery with leadership responsibilities, requiring excellent communication, analytical, and problem-resolution skills. Key Responsibilities Handle escalated customer inquiries and ensure timely and effective resolution. Support and mentor junior team members to maintain consistent service quality. Accurately document all customer interactions and resolutions. Identify recurring issues and recommend improvements in processes and workflows. Ensure adherence to SLAs, communication standards, and compliance requirements. Share insights with management regarding performance trends and process gaps. Stay updated on product information, service changes, and client requirements. Requirements Minimum 2.5 years of experience in customer service, preferably in the banking or BPO sector. Strong communication, analytical, and leadership skills. Proven ability to manage escalations and guide team members effectively. Excellent attention to detail and customer service orientation. Positive attitude and ability to work independently and collaboratively. #J-18808-Ljbffr
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Customer Support Specialist
19 hours ago
, Metro Manila, Philippines SMS Global Technologies Inc. Full timeJoin Our Dynamic Medical Solutions Team as Customer Support Specialist! SMS Global Medical Solutions, Inc. is a healthcare solutions provider that focuses on delivering medical information products and systems to hospitals and clinics for increased efficiency and improved healthcare delivery and patient care. We are dedicated to delivering exceptional...
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Customer Support Specialist
4 weeks ago
, Metro Manila, Philippines Buscojobs Full timeCustomer Support Specialist Jobs in Manila Multiple opportunities in Manila with Trinity Workforce Solutions and partners. Roles include customer support, care, and technical support across various account types and shifts. Responsibilities and qualifications vary by position but generally include handling customer inquiries, maintaining records, ensuring...
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Specialist 1, Customer Support
3 weeks ago
, Metro Manila, Philippines Buscojobs Full timeOverview Specialist 1 Customer Support jobs in Manila Posted today Job Description Position Summary As a Quant Feeds & Platform Specialist, you thoroughly understand our clients' and prospective clients' requirements from data to workflow needs and can articulate, construct, and demonstrate the desired product and content solution. Combining technical...
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Customer Support Advocate
1 week ago
Philippines Peak Support Full time ₱150,000 - ₱250,000 per year:Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Support Advocate to join our team in the PhilippinesWhat You'll DoDevelop expertise in our platform and become a subject matter expert for our customers, keeping on top of...
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Customer and Fraud Support
2 weeks ago
Philippines Peak Support Full time ₱150,000 - ₱250,000 per year:We are looking for an empathetic, detail-oriented, and able to follow established processes while delivering excellent customer service as a Customer and Fraud Support.In this role, you are to support issues related to blocked accounts, returns, exchanges, and potential fraudulent activity. This role assists with reviewing suspicious transactions,...
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Customer Support Specialist I
2 weeks ago
, Metro Manila, Philippines Buscojobs Full timeExplore numerous call center job opportunities. These roles often involve handling customer inquiries, providing support, and resolving issues through phone, email, or chat. Call center positions are available across various industries, offering a chance to develop communication and problem-solving skills. Job seekers can find diverse roles, from entry-level...
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Customer Support Specialist
3 weeks ago
, Metro Manila, Philippines Buscojobs Full timeCustomer Support Specialist – Walk jobs in Taguig Posted today Job Description We Are Hiring: Customer Care Support Qualifications Willing to work on a graveyard shift With or without experience Bachelor's degree holder (any course) Willing to be assigned at BGC, Taguig Job Type : Full-time Benefits Life insurance #J-18808-Ljbffr
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Customer Support Specialist
4 days ago
Ortigas, Metro Manila, Philippines SMS Global Technologies Inc. Full time ₱900,000 - ₱1,200,000 per yearJoin Our Dynamic Medical Solutions Team as Customer Support SpecialistSMS Global Medical Solutions, Inc. is a healthcare solutions provider that focuses on delivering medical information products and systems to hospitals and clinics for increased efficiency and improved healthcare delivery and patient care. We are dedicated to delivering exceptional customer...
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Customer Support Specialist
4 weeks ago
, Metro Manila, Philippines Buscojobs Full timeTaguig, National Capital Region CTBC Bank Customer Support Specialist Travel Account Location: Taguig, National Capital Region Posted today • Job Viewed • Tap Again To Close Job Description Qualifications Bachelor’s Degree in any Business related course Preferably with banking and service-related work experience Job Types : Full-time,...
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Technical And Customer Support Specialist
3 weeks ago
, Metro Manila, Philippines Buscojobs Full timeTechnical And Customer Support Specialist jobs... Posted today Technical And Customer Support Specialist We are looking for a Technical Support Representative II / Database Operations Support to join our growing team. This role requires a balance of technical troubleshooting and database operations expertise, supporting both internal teams and global...