Incident Manager
4 weeks ago
About the Company Join a leading financial institution that powers digital banking and financial services across the Philippines. You’ll be part of a Service Management team that ensures continuity, stability, and rapid recovery during major incidents. About the Role As a Major Incident Manager, you’ll be the single point of control during crisis situations — driving incident resolution, managing stakeholders, and ensuring timely communication and root cause analysis (RCA) closure. Key Responsibilities Own and manage war rooms end-to-end for critical incidents. Lead escalation and stakeholder communication across CxO, business, and technology teams. Drive RCA activities and ensure timely deployment of solutions. Provide regular updates and reports to business and technical stakeholders. Maintain composure under pressure in a 24x7 operational model. Must-Have Qualifications 15–20 years of experience in Major Incident Management within the banking domain . Strong verbal and written communication skills. Willingness to work in a 24x7 shift model . Ability to work in a fast-paced, high-pressure environment while maintaining solution focus. Good-to-Have ITIL Certification. Hands‑on experience independently handling major infrastructure incidents. Seniority level Mid‑Senior level Employment type Full‑time Job function Management Industries Outsourcing and Offshoring Consulting, IT Services and IT Consulting, and Staffing and Recruiting #J-18808-Ljbffr
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Incident Manager
4 weeks ago
, Metro Manila, Philippines Hammerjack Pty Ltd Full timeJob Title: Incident/Change/Problem Analyst Location: Alabang, Muntinlupa (3 times a week RTO -Hybrid) Mode of Hiring: Contract (6 months Extendable) Shift: Day shift Job De ion: A. Incident & Problem Management Provides direction in the management of incidents (end to end) ensuring timely resolution is achieved. Ensures the team follows the Standard...
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Incident Manager Specialist
1 week ago
, Metro Manila, Philippines DXC Technology Full timeDXC Technology is a Fortune 500 Global IT Services Leader with over 130,000 people in 70-plus countries. We use technology to deliver mission‑critical services that transform global businesses. Accelerate your career and reimagine the possibilities with DXC! We inspire and care for our people. Work in a culture that encourages innovation and where...
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Philippines Meaningful Banking from Metrobank Full time ₱250,000 - ₱500,000 per yearto followBe #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your...
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Incident Manager
3 weeks ago
Manila, Philippines Hammerjack Pty Ltd Full timeMust-Have 5+ years of Experience in Supporting & Leading Infrastructure projects in banking domain Ability to connect various incidents happening in the environment and invoke Major Incident Management team if required. Good Verbal & Written communication skills. Thorough understanding of Infrastructure terminologies Ability to work in 24x7 shift model...
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Incident Manager
2 weeks ago
Manila, National Capital Region, Philippines Luxoft Full time ₱900,000 - ₱1,200,000 per yearProject Description:DXC - a Fortune 500 global IT services leader. At DXC Technology we deliver the mission-critical IT services that move the world. Every day we use the power of technology to build better futures for our customers, colleagues, environment, and communities across the globe.We are flexible - we provide everything you need to comfortably work...
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Incident Manager
1 week ago
Manila, National Capital Region, Philippines Nezda Global Full time ₱2,000,000 - ₱2,500,000 per yearAbout the CompanyJoin a leading financial institution that powers digital banking and financial services across the Philippines. You'll be part of a Service Management team that ensures continuity, stability, and rapid recovery during major incidents.About the RoleAs a Major Incident Manager, you'll be the single point of control during crisis situations —...
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Incident Manager
2 days ago
Manila, National Capital Region, Philippines AUMTREND PH INC Full timeIncident ManagerLocation: BGC, TaguigWork Setup: Hybrid, 2 days onsite/weekSalary: up to 200k, depending on experienceRequirements:Technical Skills: Unix, SQL8+ years of Experience in Supporting & Leading Infrastructure projects in banking domainAbility to connect various incidents happening in the environment and invoke Major Incident Management team if...
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Incident Response Specialist
3 weeks ago
, Metro Manila, Philippines QBE Insurance Full timeJoin to apply for the Incident Response Specialist role at QBE Insurance 1 month ago Be among the first 25 applicants Join to apply for the Incident Response Specialist role at QBE Insurance Get AI-powered advice on this job and more exclusive features. Primary DetailsTime Type: Full timeWorker Type: EmployeeIncident Response Specialist, Group CyberReporting...
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, Metro Manila, Philippines GCash Full timeSenior Manager, Digital Forensics and Incident Response Investigator Join to apply for the Senior Manager, Digital Forensics and Incident Response Investigator role at GCash Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative,...
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Incident and Problem Management Analyst
1 week ago
Bonifacio Global, Metro Manila, Philippines Ascendion Full time ₱900,000 - ₱1,200,000 per yearAbout the role The Incident and Problem Management Analyst focuses on ITIL-based processes, including Incident Management, Problem Management, and Knowledge Management. The Analyst will work closely with Service Delivery Managers, Process Owners, and cross-functional teams to enhance process maturity, drive operational excellence, and ensure alignment with...
