Thai Subject Matter Expert

2 weeks ago

Pasig, National Capital Region, Philippines Pinoybisnes Full time

J-K Network Manpower Services – Pasig City, Metro Manila – Clark, Pampanga

Highly Negotiable

English, Thai

Benefits:
  • Visa Processing
  • Relocation Assistance
  • 13th month pay
  • Leaves
  • Allowances
  • With Training
Job Details:

Company Profile: American technology and analytics-enabled BPO Company that delivers end-to-end solutions to its clients. It is one of the world's largest independent BPO companies with over 36,000 employees. They support the biggest and well-known American software and technology product providers.

Responsibilities:
  • Identify and resolve operational problems using expertise and judgment.
  • Improve workflow efficiencies.
  • Coach agents on how to navigate through systems to find information needed for calls.
  • Identify agent strengths and opportunities and report findings to supervisors.
Requirements:
  • Open to Native and Non-native Thai Speakers.
  • Effective communication skills in English and Thai.
  • Completed at least 2 years in college.
  • Willing to work and relocate to Pampanga.
  • Background in IT preferred.
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