Senior Manager of Client Services
5 hours ago
TaskUs Pasig, National Capital Region, Philippines Senior Manager of Client Services TaskUs is a provider of outsourced digital services and next‑generation customer experience to fast‑growing technology companies. Leveraging a cloud‑based infrastructure, TaskUs serves clients in the fastest‑growing sectors such as social media, e‑commerce, gaming, streaming, food delivery, ride‑sharing, HiTech, FinTech, and HealthTech. What We Offer Competitive industry salaries and comprehensive benefits packages People‑First culture with focus on total rewards, wellness, HR, and diversity Inclusive environment and community impact Internal mobility and professional growth at all career stages Responsibilities Manage one strategic campaign and up to three non‑strategic accounts throughout the client lifecycle Ensure campaign metrics/SLAs are met and clients are highly satisfied Lead client management: conduct business reviews, report progress, facilitate communication between internal teams, hold face‑to‑face meetings, and build trusted partnerships Lead financial management: achieve forecasted revenue and gross margin, grow headcount, revenue and margins, negotiate contracts as needed Communicate: charm and influence people worldwide, provide actionable feedback, influence stakeholders, professionally present to groups and 1/1s, host client visits Operational management: handle issues, meet contractual KPI expectations, reach customer satisfaction score ≥ 8, administer reporting Strategic management: identify growth opportunities with clients, lead team on long‑ and short‑term objectives, mitigate risks, innovate, and drive value initiatives Skills Experience managing international teams Hands‑on process improvement and project management Intermediate to advanced Excel, Zendesk, Salesforce CRM & Service Cloud, quantitative modeling Experience with other CRM, customer service technology, cloud‑hosted telephony (plus) Interest in how new technologies and businesses are changing the face of work Requirements (including, but not limited to) 3+ years in consulting and/or account management 3+ years in customer care, call centers, or back‑office operations 3+ years in start‑ups or high‑growth companies Driven to self‑improve and extend spheres of knowledge and influence Practical and action‑oriented Ability to sell and be persistent and aggressive Must inspire and persuade people Willingness to work long, hard hours, weekends Up to 30% annual travel to client offices in San Francisco Bay Area, Santa Monica, Philippines, New York City, and Latin America Standing and sitting for sustained periods of time, at least 50% Close visual acuity for detailed activities such as analyzing data and reading How We Partner to Protect You TaskUs will neither solicit money from you during your application process nor require any payment to proceed with your application. DEI TaskUs believes that innovation and higher performance come from people of all backgrounds. We welcome applicants of different demographics and circumstances and are committed to equal access to opportunities. Equal Opportunity Statement TaskUs is proud to be an equal opportunity workplace and an affirmative action employer. Req Id: R_2511_15500 Get notified about new Senior Client Services Manager jobs in Pasig, National Capital Region, Philippines . #J-18808-Ljbffr
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Client Services Manager
3 days ago
Angeles City, Central Luzon, Philippines Link Wealth Adviser Support Full timeClient Services Manager (CSM)Qualifications:Applicants must meet the following minimum requirements:Leadership Experience: At least 5 years of progressive leadership or management experience in client services, account management, BPO operations, or a closely related field.Industry Knowledge: Strong background in financial services, wealth management, BPO,...
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Client Services Manager
3 days ago
Angeles P, Philippines LEVERA SOLUTIONS Full timeClient Services ManagerQualifications:Applicants must meet the following minimum requirements:Leadership Experience: At least 5 years of progressive leadership or management experience in client services, account management, BPO operations, or a closely related field.Industry Knowledge: Strong background in financial services, wealth management, BPO, or a...
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Senior Manager Operational Excellence
4 days ago
Angeles, Philippines J-K Network Services Full timeClient Company: A well-established IT and Engineering firm with a 40-year history, delivering comprehensive end-to-end solutions across multiple sectors, including finance and healthcare. Position: Senior Manager Operational Excellence (With Signing Bonus) Industry: BPO Location: Clark Pampanga Postal: 2023 Salary Offer: Php180,000 basic + Php20,000...
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Client Accounting Services Manager
2 weeks ago
Angeles City, Central Luzon, Philippines The Back Room Offshoring Inc. Full time ₱900,000 - ₱1,200,000 per yearThe Back Room is hiring a Client Accounting Services Manager for a US-based accounting firm. This role is approximately 30% managerial and 70% hands-on accounting, overseeing client deliverables and accounting staff.What You'll DoDaily Daily awareness and tracking of deadlines in Asana as they relate to projects and monthly residuals. Review reports. ...
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Clark | Operations Manager
3 weeks ago
Angeles, Philippines Majorel Full timeOverview Majorel is a Global Leader in Content Services, Trust & Safety. We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our global footprint spans 31 countries across five continents, with 60,000+ people and 60 languages, enabling flexible solutions that harness cultural nuance...
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Angeles, Philippines J-K Network Services Full timeClient Company: A well-established IT and Engineering firm with a 40-year history, delivering comprehensive end-to-end solutions across multiple sectors, including finance and healthcare. Position: Senior Manager – Six Sigma Continuous Improvement (Hybrid Set Up) Industry: BPO Location: Clark Pampanga Postal: 2023 Salary Offer: Php160,000 basic +...
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Senior Operations Manager
3 weeks ago
Angeles, Philippines TaskUs Full timeAbout TaskUs TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...
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Angeles, Philippines Synct Inc. Full timeAbout Us We are a Philippines-based outsourcing company providing professional accounting and bookkeeping services to Australian businesses. Our team supports clients across various industries, ensuring accuracy, efficiency, and compliance. We are seeking an experienced Senior Bookkeeper to join our growing team and play a vital role in delivering...
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Client Account Manager
4 weeks ago
Angeles, Philippines High Converting Content Full timeRemote | Full-Time | Hiring in Mexico, Colombia, Argentina, and South America About the Role We’re hiring a Client Account Manager to oversee client projects, manage creative timelines, and ensure successful delivery across branding and marketing campaigns. Core responsibilities Managing client accounts and tracking project progress in Monday.com Running...
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Senior Tax
3 weeks ago
Angeles, Philippines Cloudstaff Full timeOverview We're looking for a skilled Senior Business Services Accountant to join our friendly and fast-paced team. In this role, you’ll handle a mix of tax compliance, financial reporting, and business advisory work for a wide range of clients. You’ll also support junior staff, manage workflows, and work closely with clients to help them succeed....
