
Enterprise Digital Solutions Lead
17 hours ago
Overview
Digital Experience (DX) and End-User Productivity Lead. Are you passionate about driving digital transformation and shaping employee and customer experiences through technology? We're looking for a DX and End-User Productivity Lead to champion digital innovation, automation, and productivity across our enterprise.
What You'll Do- Lead the Digital Experience (DX) Strategy & Program, improving customer and employee experiences through digital tools.
- Act as Product Owner for DX solutions, leveraging agile/Scrum methodologies.
- Drive end-user process automation using RPA, mobile apps, low-code platforms, and other emerging technologies.
- Oversee our Citizen Development Program, fostering a thriving innovation community.
- Partner with stakeholders, HR, and vendors to ensure strong adoption, culture change, and sustainable value delivery.
- Manage cross-functional teams, vendors, and executive stakeholders to ensure initiatives are delivered on time, within budget, and aligned with business goals.
- Education: Bachelor\'s degree in IT, Business, Engineering, or related fields (Master\'s preferred).
- Experience: 5+ years of IT project delivery experience, with at least 2 years in digital technologies (e.g., mobile, cloud, RPA). Strong track record in agile project management (Scrum). Leadership experience managing cross-functional teams and influencing executive stakeholders.
- Skills & Competencies: Expertise in digital transformation, automation, and data analytics. Strategic thinker with strong problem-solving, communication, and stakeholder management skills.
- Certifications: PMP or Scrum Master preferred.
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