Process Expert, Data Guaranteed

Add expected salary to your profile for insights This position is responsible to deliver data services, either Data Quality Analytics (DQA) or Data Guaranteed (DG), as per agreed scope and service level with customer. Completes timely, weekly & monthly DQA related reports so that customer can attain supply chain information more conveniently and efficiently. Supports in closing the gap of missing events or milestones for DG customers. Regularly abstracts related shipment data from system to check missing or inaccurate information. Clarifies and follows up with concerned parties on root cause of data discrepancies. Reconciles internally as well as externally when any issue was found. Reviews contract / agreement, and works with Logistics Analyst (LA) to re-new if they are about to expire. Provides pro-active monitoring of customer facing data. Validates accuracy and timeliness of EDI events as requested by the customer. Tracks shipment milestones and reports any missing events with associated reasons. Works with responsible service provider for error resolution and update status timely. Tracks missing milestones and updates APLL system as per agreed SLA to make sure customers get complete and timely data. Qualifications College and above, Mathematics major is preferred. Integrity with strong sense of trust and responsibility Ability to learn new knowledge and skills quickly Strong problem solving and communication skills Experienced with Microsoft Office applications, especially Excel Good in reading, written and spoken English Possess data analytical skills and logical thinking Attention to details and result-oriented Self-motivated and willing to work under pressure Strong organization skills and ability to follow documented procedures Strong problem solving and communication skills Background in freight forwarding, consolidation and logistics is preferred For more exciting opportunities, come visit our career portal at Careers | APL Logistics ( Unlock job insights Salary match Number of applicants Skills match Your application will include the following questions: What's your expected monthly basic salary? Which of the following types of qualifications do you have? Which of the following Microsoft Office products are you experienced with? Manufacturing, Transport & Logistics More than 10,000 employees APL Logistics provides innovative, global supply-chain solutions across Automotive, Consumer, Industrial and Retail markets. These solutions include Order Management, Distribution & Fulfillment, Customs Brokerage and Transportation products delivered across six regions. We also pioneered the use of visual data analysis and offer a robust Data Management and Analytics product suite to help you understand and solve complex problems that span systems and processes. With roots in ocean shipping and rail transport, our brand was built alongside a culture of deep customer focus and attention, and we are known for providing flexible solutions to complex problems. APL Logistics provides innovative, global supply-chain solutions across Automotive, Consumer, Industrial and Retail markets. These solutions include Order Management, Distribution & Fulfillment, Customs Brokerage and Transportation products delivered across six regions. We also pioneered the use of visual data analysis and offer a robust Data Management and Analytics product suite to help you understand and solve complex problems that span systems and processes. With roots in ocean shipping and rail transport, our brand was built alongside a culture of deep customer focus and attention, and we are known for providing flexible solutions to complex problems. Researching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr