Process Expert

1 week ago

Pasig, National Capital Region, Philippines A.P. Moller - Maersk Full time ₱250,000 - ₱400,000 per year

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

We Offer
This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.

Key Responsibilities:

  • Email support, navigation, might do calls – documentation for import and export in LAM region - CAC OTCX (Central America, Andina, and Caribbean Sea Area – One Team Customer Experience)
  • Able to quickly understand customer needs with regards to and responds accurately and efficiently.
  • Able to analyze customer data to provide timely response related to import and export.

Who are we looking for:

  • Comfortable with non-voice and voice business transactions.
  • Excellent communication skills particularly excellent written and verbal English and ability to do multitask while handling multiple customers and applications.
  • With at least 1 year experience – in Customer Service, BPO, Shipping Industry for Voice and Non-voice in English Language.
  • Experience in handling Customer Service transactions/processes and dealing with direct customers preferred.
  • Bachelor's Degree graduate.
  • Bachelor's Degree Graduate
  • Proficiency in Microsoft Office applications.
  • Ability to work under pressure and according to standard processes.
  • Strong service mindset with sense of urgency.
  • High attention to detail and critical thinker.
  • Team player, skilled in coordinating and working with different types of colleagues.
  • Open to occasional overtime.
  • Amenable to work in permanent graveyard shift and hybrid set up.
  • Open to work in Pasig City.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing

  • Process Expert

    4 days ago

    Pasig, National Capital Region, Philippines MAERSK Full time ₱1,200,000 - ₱2,400,000 per year

    Process Expert - Financial OperationsMaersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity,...

  • Process Expert

    4 days ago

    Pasig, National Capital Region, Philippines A.P. Moller - Maersk Full time ₱1,200,000 - ₱3,600,000 per year

    Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.At Maersk, we believe in the power of diversity, collaboration, and continuous learning...

  • Process Expert, GBS Operations

    11 hours ago

    Pasig, National Capital Region, Philippines APL Logistics Ltd Full time ₱400,000 - ₱800,000 per year

    Job DescriptionProcess Expert, GBS Operations is a back-bone member in a documentation and production team. This position is responsible for handling more challenging work in logistics documentation, which includes but not limited to new hire mentoring, new requirement implementation, reports management, process improvement, and super back-up in the team...

  • Process Expert MODS

    4 days ago

    Pasig, National Capital Region, Philippines MAERSK Full time ₱1,200,000 - ₱2,400,000 per year

    This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on...

  • HubSpot Implementation Expert

    12 hours ago

    Pasig, National Capital Region, Philippines LTVplus, LLC Full time ₱900,000 - ₱1,200,000 per year

    HubSpot Implementation Expert - Remote MRF: 102970Is This YOU? Then We Want to Meet YouWe are seeking a dedicated and knowledgeable HubSpot Implementation Expert (Project-Based)to lead and support the smooth transition of Marketing and Sales workflows from GoHighLevel (GHL) to HubSpot, ensuring efficient setup, automation, and data integrity. This role will...

  • Process Expert, GBS Operations,

    1 week ago

    Pasig, National Capital Region, Philippines APL Logistics Full time ₱600,000 - ₱1,200,000 per year

    This position is responsible to deliver APLL commitment to key customers, in meeting day to day operations requirements of the customers. The position is to ensure documentation requirements of the customers are complied in a timely, accurate and complete manner.

  • Maximo Subject Matter Expert

    6 days ago

    Pasig, National Capital Region, Philippines Meralco PowerGen (MGEN) Full time ₱1,200,000 - ₱2,400,000 per year

    TheMaximo Subject Matter Expert (SME)will be a critical member of our asset management team, responsible for optimizing the utilization and effectiveness of our IBM Maximo Application Suite (MAS) across our power generation facilities. This role requires deep expertise in Maximo functionality, the Maximo Integration Framework (MIF), and best practices in...

  • Performance Marketing Expert

    1 week ago

    Pasig, National Capital Region, Philippines enablesGROUP Full time ₱100,000 - ₱120,000 per year

    JOB DETAILSThe Performance Marketing Expert will be responsible for designing, executing, and optimizing digital advertising campaigns across multiple platforms to drive subscriber growth, reduce Customer Acquisition Cost (CAC), increase Return on Ad Spend (ROAS), and maximize Lifetime Value (LTV). This is a senior role, suited to an experienced performance...

  • Risk and Fraud Analyst

    1 week ago

    Pasig, National Capital Region, Philippines Link Business Process Inc. Full time ₱900,000 - ₱1,200,000 per year

    Risk and Fraud AnalystThe Risk and Fraud Analyst is responsible for identifying, assessing, and mitigating risks, with a particular focus on fraud prevention and detection. They will also focus on dispute and chargeback handling and claims to the merchant while minimizing financial loss for the company.He/she must have a strong understanding of risk...

  • GDS Process Training Supervisor

    6 days ago

    Pasig, National Capital Region, Philippines WNS Full time ₱900,000 - ₱1,200,000 per year

    Qualifications:Must be amenable to work 100% onsite at our WNS Bridgetowne Site.Minimum 2–3 years of experience in Corporate Travel training, with hands-on experience in at least one GDS (e.g., Amadeus/Sabre).Strong facilitation and presentation skills; confident in leading virtual and in-person training sessions.Excellent command of spoken and written...