Technical Support Representative
4 weeks ago
Join to apply for the Technical Support Representative role at MicroPhase Corporation . Respond to user inquiries via phone, email, or chat. Diagnose and troubleshoot hardware, software, and basic network issues via phone, remote and onsite. Guide users through step-by-step solutions and provide clear documentation. Escalate complex issues to higher-level support or engineering teams as needed. Install, configure, and update software and operating systems. Ability to work independently and manage multiple tasks simultaneously. Troubleshooting hardware and software issues. Diagnosing and repairing faults in desktops, laptops and printers. Strong knowledge of Windows, macOS, and common software applications. Familiarity with networking concepts (TCP/IP, DNS, DHCP). Certifications (Optional but Preferred) CompTIA A+ foundational IT support skills. Ability to explain technical issues to non-technical users. Customer service orientation and patience. Problem-solving and analytical thinking. Ability to work independently and in teams. Experience with laptop disassembly, hardware maintenance, or system administration. Excellent verbal and written communication and interpersonal skills. Preferred Qualifications Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP). Experience with remote desktop tools and system administration. Knowledge of cloud platforms (e.g., Microsoft 365, Google Workspace). With 2-3 years of experience Seniority level Associate Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr
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Technical Support Representative
2 weeks ago
Makati City, National Capital Region, Philippines 02d642a9-9891-457e-ab8a-db31aed5fe96 Full time ₱300,000 - ₱600,000 per yearWHAT WE OFFER Competitive Salary PackagesProfessional Development OpportunitiesHybrid Work SetupEquipment ProvidedDay 1 HMOLife Insurance15,000 PHP Signing BonusPOSITION OVERVIEW The core mission of the Technical Support Representatives is to provide timely, correct, and complete technical solutions (basic to advanced) to client users via call, chat,...
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Technical Support Representative II
2 weeks ago
Makati, Philippines FIS Full timeTechnical Support Representative II Location: FIS Makati, National Capital Region, Philippines. Position Type – Full time Type Of Hire – Experienced (relevant combo of work and education) Education Desired – General Equivalency Diploma Role location – Hybrid (three days in-office, two days virtual) Job Summary – Provide day-to-day technical support...
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Technical Support Representative Senior
3 weeks ago
Makati, Philippines FIS Full timeTechnical Support Representative Senior Location: FIS Makati, National Capital Region, Philippines Position Type: Full time Type of Hire: Experienced (relevant combination of work and education) Education Desired: General Equivalency Diploma Role location: Hybrid (three days in‑office, two days virtual) Job Summary: As part of a 24/7 shifting schedule, the...
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Technical Support Representative Senior
2 weeks ago
Makati, Philippines FIS Full timeSenior Technical Support Representative (IT Service Desk Analyst) FIS, Makati, National Capital Region, Philippines – Hybrid (three days in office, two days virtual). Work schedule: Night Shift. Position Type Full time Type of Hire Experienced – relevant combo of work and education Education Desired General Equivalency Diploma Job Summary The IT Service...
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Technical Sales Representative
2 weeks ago
Makati, Philippines John Clements Consultants, Inc. Full timePOSITION: TECHNICAL SALES REPRESENTATIVE LEVEL: REPORT TO: BRIEF SUMMARY TECHNICAL SPECIALIST DIRECTOR FOR SALES AND MARKETING AND CHIEF OPERATING OFFICER The Technical Sales Representative shall use its best efforts to promote the products in their territory of assignment and provide reasonable assistance to Company in promotional activities and “after...
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Technical Sales Representative
4 days ago
Makati, Philippines John Clements Consultants, Inc. Full timePOSITION: TECHNICAL SALES REPRESENTATIVE LEVEL: REPORT TO: BRIEF SUMMARY TECHNICAL SPECIALIST DIRECTOR FOR SALES AND MARKETING AND CHIEF OPERATING OFFICER The Technical Sales Representative shall use its best efforts to promote the products in their territory of assignment and provide reasonable assistance to Company in promotional activities...
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Support Specialist
2 weeks ago
Makati City, National Capital Region, Philippines FINARTIS Group SA Representative Office Full time ₱1,200,000 - ₱2,400,000 per yearFINARTIS is a leading Swiss software publisher active in the financial sector. We help organizations across the globe in automating their operations, communications, and risk monitoring.From medium to large firms, from simple to complex financial products and activities, from data to UI, we use our creativity and passion for technology to design and develop...
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Technical Support Representative
3 weeks ago
Makati, Philippines MicroPhase Corporation Full timeRespond to user inquiries via phone, email, or chat. Diagnose and troubleshoot hardware, software, and basic network issues via phone, remote and onsite. Guide users through step-by-step solutions and provide clear documentation. Escalate complex issues to higher-level support or engineering teams as needed. Install, configure, and update software and...
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Player Support Representative
3 weeks ago
Makati, Philippines Side Full timePlayer Support Representative (with Technical Support Expertise) - Talent Pool Join to apply for the Player Support Representative (with Technical Support Expertise) - Talent Pool role at Side Description Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers...
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Technical Support Representative
1 week ago
Makati City, National Capital Region, Philippines AUMTREND PH INC Full time ₱504,000 per yearJob description:Provide first and second-level support for software applicationsTroubleshoot and resolve application-related issuesMonitor application performance and system alertsDocument support procedures and issue resolutionsCollaborate with development and infrastructure teamsAssist in application testing and deploymentTrain end-users on application...