Technical Support Representative

POSITION OVERVIEWThe core mission of the Technical Support Representatives is to provide timely, correct, and complete technical solutions (basic to advanced) to client users via call, chat, and/or email. Technical Support Representatives are the client's front liners in ensuring that the client's customers will have a positive customer experience.Technical...

Functional Overview:As a Technical Support Representative, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate...

TECHNICAL SUPPORT REPRESENTATIVEOffice location:Unit 1431 Centuria Medical Makati Century CityKalayaan Ave. cor. Salamanca St.Brgy. Poblacion, Makati CityAbout the Company:The Client is a software and service provider for home health, hospice, and outpatienttherapy agencies. With more than 20 years invested in the health care industry, we have served...

BCM One is looking for a Technical Support Representative (Level 1 Helpdesk) to join our growing Customer Care team to work with and learn from our technical team in the US. As a Technical Support Representative, you will work with customers and internal teams to troubleshoot issues within our voice technology solutions, including VoIP and SIP. You will...

Be the voice that guides customers through their toughest tech challengesWe are looking for a Technical Support Representative who enjoys problem-solving, helping people, and making technology easier to use. If you're passionate about delivering great customer experiences and thrive in a fast-paced environment, this role is for youWhat You'll DoRespond to...

Work Set Up: at The Sactum in Quezon CityStart Date: October 20, 2025The Technical Support Representative II is responsible for providing advanced technical support to customers who are experiencing technical issues with their products or services. This position will use technical knowledge to identify and troubleshoot problems, and provide timely and...

The Technical Support Representative is responsible for handling and resolving client concerns through phone calls. The role requires excellent communication skills, patience, and strong problem-solving abilities to ensure customer satisfaction. This position is open for fresh graduates, as long as the candidate has basic knowledge in troubleshooting and a...

Your potential has a place here with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Novaliches, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it...

Client Support RepresentativeAyala Ave., Makati CityBrief Description:As a Client Support Representative for the Client Support (CS) Group you will provide great service to Advent Software's clients by resolving technical and product functionality inquiries via phone, web, and e-mail to ensure the successful use of our solutions and a high level of customer...

Job description:Serving as the first point of contact for customers seeking technical assistance over the phone or emailPerforming remote troubleshooting through diagnostic techniques and pertinent questionsDetermining the best solution based on the issue and details provided by customersRequirements and skills1-5 years experience as a IT help desk or other...