
Sales Encoder
3 days ago
Responsibilities
- Order Processing: Accurately enter customer orders into the system, ensuring all information (e.g., product, price, shipping details) is correct.
- Customer Communication: Communicate with customers to confirm order details, delivery timelines, and provide updates on order status.
- Inventory Coordination: Coordinate with inventory teams to ensure product availability and manage stock levels based on customer orders.
- Shipping and Logistics: Work with shipping teams to ensure timely and accurate order shipments. Prepare and verify shipping labels, tracking numbers, and other documentation as necessary.
- Order Documentation: Maintain detailed records of customer orders, ensuring all orders are properly documented and any discrepancies are resolved.
- Problem Resolution: Address and resolve issues related to order discrepancies, backorders, or customer inquiries.
- Invoice Preparation: Prepare and send invoices to customers in a timely manner, ensuring that the correct pricing, taxes, and terms are applied.
- Sales Support: Collaborate with the sales team to assist in handling customer inquiries, product questions, and special requests.
- Data Entry and Reporting: Update and maintain the order processing database. Generate reports on order status, customer activity, and any issues requiring attention.
- With Minimum 2 years of experience in processing and encoding sales orders
- Background in Logistics/ Wholesale/ Trading / Retail and Distribution is highly suitable
- With experience handling chain Store / Key accounts
- With background in using ERP system
- Able to deal with numerous orders despite deadlines
- Portrays good time management skills
- Fast learner and excellent comprehension skills
- Very good computer skills
- Willing to work full on-site in Makati City
- Can start immediately
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