Sales Encoder

4 weeks ago


Makati, Philippines Infinity Sports Intl Inc Full time

Responsibilities

  • Order Processing: Accurately enter customer orders into the system, ensuring all information (e.g., product, price, shipping details) is correct.
  • Customer Communication: Communicate with customers to confirm order details, delivery timelines, and provide updates on order status.
  • Inventory Coordination: Coordinate with inventory teams to ensure product availability and manage stock levels based on customer orders.
  • Shipping and Logistics: Work with shipping teams to ensure timely and accurate order shipments. Prepare and verify shipping labels, tracking numbers, and other documentation as necessary.
  • Order Documentation: Maintain detailed records of customer orders, ensuring all orders are properly documented and any discrepancies are resolved.
  • Problem Resolution: Address and resolve issues related to order discrepancies, backorders, or customer inquiries.
  • Invoice Preparation: Prepare and send invoices to customers in a timely manner, ensuring that the correct pricing, taxes, and terms are applied.
  • Sales Support: Collaborate with the sales team to assist in handling customer inquiries, product questions, and special requests.
  • Data Entry and Reporting: Update and maintain the order processing database. Generate reports on order status, customer activity, and any issues requiring attention.
Qualifications
  • With Minimum 2 years of experience in processing and encoding sales orders
  • Background in Logistics/ Wholesale/ Trading / Retail and Distribution is highly suitable
  • With experience handling chain Store / Key accounts
  • With background in using ERP system
  • Able to deal with numerous orders despite deadlines
  • Portrays good time management skills
  • Fast learner and excellent comprehension skills
  • Very good computer skills
  • Willing to work full on-site in Makati City
  • Can start immediately
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