Customer Service for Global Home Security Account

2 weeks ago

Cebu City, Philippines TORCH Solutions Full time

We are seeking an exceptional Customer Service Representative to join our team in Cebu Central Visayas on a full-time basis. In this role, you will be the primary point of contact for our global home security account, providing world-class customer service to our valued clients. What you'll be doing Answering inbound customer calls and responding to emails in a timely and professional manner Troubleshooting customer issues and working to resolve them efficiently and effectively Providing product information and technical support to customers Documenting customer interactions and maintaining accurate records Referring complex issues to the appropriate team members or departments Contributing to continuous improvement initiatives to enhance the customer experience What we're looking for At least a senior high school graduate With 1 year Customer Service Experience (not limited to BPO | working directly with customers and providing high quality service Excellent communication and interpersonal skills, with the ability to effectively engage with customers from diverse backgrounds Strong problem-solving and critical thinking skills to resolve customer issues Fluency in both written and spoken English A passion for delivering exceptional customer service and a commitment to professional development If you are passionate about customer service and ready to join a dynamic, growing organisation, we encourage you to apply for this exciting opportunity. Apply now to take the first step towards a rewarding career.

  • Customer Service for Global Home Security Account

    4 days ago

    Cebu City, Philippines TORCH Solutions Full time

    We are seeking an exceptional Customer Service Representative to join our team in Cebu Central Visayas on a full-time basis. In this role, you will be the primary point of contact for our global home security account, providing world-class customer service to our valued clients. What you'll be doing Answering inbound customer calls and responding to emails...

  • Global Home Security

    3 days ago

    cebu, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    WE'RE HIRING! | CEBU SITE We’re looking for confident individuals to join our team for a Global Home Security Account. Position: Customer Service Representative Open to: At least HS Grad (old curriculum) / SHS Grad 1 year Customer Service Experience (not limited to BPO | working directly with customers and providing high quality service e.g working at...

  • Customer Service for Home Security Account

    6 days ago

    Cebu City, Philippines TORCH Solutions Full time

    We are seeking a Customer Service for Home Security to handle inquiries from customers regarding their home security systems. The ideal candidate will be responsible for answering phone calls, responding to emails, and providing exceptional customer service to ensure customer satisfaction. Additionally, the candidate will handle technical troubleshooting...

  • Customer Service for Home Security Account

    3 days ago

    Cebu City, Philippines TORCH Solutions Full time

    We are seeking a Customer Service for Home Security to handle inquiries from customers regarding their home security systems. The ideal candidate will be responsible for answering phone calls, responding to emails, and providing exceptional customer service to ensure customer satisfaction. Additionally, the candidate will handle technical troubleshooting...

  • Customer Service for Home Security Account

    5 days ago

    Cebu City, Philippines TORCH Solutions Full time

    We are seeking a Customer Service for Home Security to handle inquiries from customers regarding their home security systems. The ideal candidate will be responsible for answering phone calls, responding to emails, and providing exceptional customer service to ensure customer satisfaction. Additionally, the candidate will handle technical troubleshooting and...

  • Home Security Account CSR

    1 week ago

    Cebu City, Central Visayas, Philippines Metacom Careers Full time ₱180,000 - ₱360,000 per year

    HOME SECURITY ACCOUNTCebu Cityat least HS Grad (old curriculum) / SHS Gradwith/without BPO experienceExcellent Communication SkillsPHP 15, ,000Customer support: Answer inbound calls, emails, or chats from customers regarding their home security systems.Technical assistance: Provide troubleshooting for issues with alarms, cameras, smart locks, and other...

  • Customer Service Representative

    3 days ago

    Cebu City, Philippines Talent Outsourcing Channel Solutions Full time

    We are seeking a Customer Service Representative to handle inquiries from customers regarding their home security systems. The ideal candidate will be responsible for answering phone calls, responding to emails, and providing exceptional customer service to ensure customer satisfaction. Additionally, the candidate will handle technical troubleshooting and...

  • Entry Level

    4 weeks ago

    Cebu City, Philippines Metacom Careers Full time

    We're Hiring! Customer Care Support Specialist (Global Home Security Account and Retail) Location: Cebu IT Park, Cebu City Schedule: Shifting Work Setup: Onsite Join a Global Leader in Home Security Solutions! We're looking for driven and service-oriented individuals to join our Retail. Help customers feel safe and supported by providing world-class service...

  • Customer Service Administrator

    1 week ago

    Cebu City, Central Visayas, Philippines TOA Global Full time ₱250,000 - ₱450,000 per year

    Customer Service AdministratorLocation: CebuShift: 7:00 AM - 4:00 PM, Monday to FridayWork Arrangement: Onsite_________UNLOCK YOUR POTENTIAL AT TOA GLOBALAt TOA Global, we are passionate about helping professionals thrive in their careers, businesses, and communities. With a global presence spanning Australia, New Zealand, North America, the Philippines,...

  • Customer Advisor

    1 week ago

    Makati City, National Capital Region, Philippines Security Bank Corporation Full time ₱80,000 - ₱120,000 per year

    The RoleAs aCustomer Advisor - New Accounts Officer,you will handle in-house selling, cross-selling of bank products and services, and managing of account portfolio to achieve sales targets. You will process the opening of new peso/dollar CASA accounts and placements, roll-over/renewal, termination, and payment of matured placements for all SBC products. You...