Application Support

1 week ago


Taguig, Philippines Ace Consulting IT Solutions Full time

Hybrid - Taguig 1-3 Yrs Exp Bachelor Full-time Job Description Employee Recognition and Rewards Commission Government Mandated Benefits 13th Month Pay, Employee Loan, Paid Holidays Annual Company Trip Professional Development Job Training Work-Life Balance Work from Home Responsibilities Provide technical support for applications to ensure optimal performance and customer satisfaction. Manage customer queries and issues through effective communication and relationship management. Assist in the installation and configuration of software applications as per client requirements. Document support processes and technical issues encountered for future reference. Collaborate with technical teams to address after-sales maintenance and support requests. Requirements Educational Qualifications: Bachelor’s degree in Computer Science or a related field. Experience Level: 1–3 years of experience in application support or a similar role. Skills and Competencies: Strong customer relationship management skills. Skills and Competencies: Excellent written communication abilities. Skills and Competencies: Proficiency in after-sales maintenance and technical support. Qualities and Traits: Detail-oriented with a strong problem-solving mindset. Working Location If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who has the following actions during your job search, please report it immediately withholds your ID, requires you to provide a guarantee or collects property, forces you to invest or raise funds, collects illicit benefits, or other illegal situations. #J-18808-Ljbffr



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